Manager, Legal Programs – Product

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $130k - $160k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🧑‍💼 Attorney / Lawyer

👻 Ghost score 0%

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hims & hers

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2017

🏥 Healthcare

💼 Consulting

📣 Marketing

Healthcare • Consulting • Marketing

Hims & Hers is an online platform with over 1 million subscribers that connects patients to licensed healthcare professionals across all 50 states in the U. S. The service offers comprehensive support for sexual health, weight loss, hair regrowth, mental health, and skincare through a 100% online process. Clients can receive personalized treatment plans which may include prescription medications, and benefit from free and discreet shipping. Hims & Hers prides itself on providing accessible and affordable healthcare without the need for insurance, offering transparent pricing and support from licensed providers. It aims to empower individuals by making healthcare and treatment conveniently available on their own terms, including mental health support, which includes treatments for anxiety and depression.

📋 Description

• Design and stand up scalable legal compliance programs from the ground up • Define program scope, intake, workflows, RACI roles and responsibilities, SLAs, tooling, and documentation • Map existing legal and compliance processes, identify gaps and bottlenecks, and continuously refine them • Build repeatable playbooks, templates, checklists, and self-serve resources • Create, maintain, and update knowledge repositories and guidance documents with Marketing Compliance and Product teams • Build and run compliance programs for advertising, promotional, and CRM content • Coordinate legal, regulatory, and medical/clinical review of claims and creative • Maintain substantiation and approval records, manage review queues and turnaround times • Partner with Marketing and Brand to integrate compliance into workflows • Operationalize compliance across sourcing, manufacturing, and fulfillment with Supply Chain, Procurement, Quality, and Regulatory teams • Run intake and triage incoming requests across Legal and business teams • Coordinate stakeholder input, escalate matters requiring senior legal review, and track issues to resolution • Project-manage risk assessments, audits, and reviews • Maintain trackers, inventories, records of decisions, and audit trails • Prepare status reporting and metrics for leadership visibility into program health • Evaluate and implement process, automation, and systems tooling • Drive change management to ensure adoption and sustainability of new programs and workflows

🎯 Requirements

• 8+ years of program or project management experience in legal, compliance, regulatory, or operations • Experience ideally within a regulated industry such as healthcare, life sciences, consumer products, or e-commerce • Experience designing and building programs and processes from scratch, including intake, workflow, documentation, and governance design • Hands-on experience with supply chain/vendor compliance, marketing/advertising compliance, or product regulatory compliance • Experience mapping workflows, removing friction, and building repeatable playbooks, templates, and self-serve resources • Ability to collaborate with Legal, Regulatory, Marketing, Supply Chain, Product, and Engineering stakeholders • Excellent organizational, written, and verbal communication skills • Sharp attention to detail and ability to manage many workstreams simultaneously • Ability to operate independently in a fast-paced, evolving environment and bring structure to ambiguity • Proficiency with program/project management and collaboration tooling, including ticketing/intake systems, trackers, and workflow automation • Nice to have: experience in telehealth, digital health, pharmacy, or another regulated healthcare setting • Nice to have: familiarity with HIPAA, CCPA/CPRA, GDPR, FTC, or FDA frameworks and regulations • Nice to have: vendor due-diligence, third-party risk, or supplier onboarding experience • Nice to have: PMP, CIPP, CIPM, Six Sigma, or process-improvement credentials • Must be legally authorized to work in the U.S. without restriction for any employer

🏖️ Benefits

• Competitive salary and equity compensation for full-time roles • Unlimited PTO • Company holidays • Quarterly mental health days • Comprehensive medical, dental, and vision benefits • Parental leave • Employee Stock Purchase Program (ESPP) • 401(k) with employer matching contribution • Offsite team retreats • Flexible/remote work approach • Reasonable accommodations for qualified individuals with disabilities and disabled veterans