Senior Analyst, AI Analytics

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $120k - $160k / year

⏰ Full Time

🟠 Senior

🤖 Artificial Intelligence

Where this job comes from

Posted on hims & hers's careers page ↗hims & hers's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

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Logo of hims & hers

hims & hers

201 - 500 employees

Founded 2017

🏥 Healthcare

💼 Consulting

📣 Marketing

Healthcare • Consulting • Marketing

Hims & Hers is an online platform with over 1 million subscribers that connects patients to licensed healthcare professionals across all 50 states in the U. S. The service offers comprehensive support for sexual health, weight loss, hair regrowth, mental health, and skincare through a 100% online process. Clients can receive personalized treatment plans which may include prescription medications, and benefit from free and discreet shipping. Hims & Hers prides itself on providing accessible and affordable healthcare without the need for insurance, offering transparent pricing and support from licensed providers. It aims to empower individuals by making healthcare and treatment conveniently available on their own terms, including mental health support, which includes treatments for anxiety and depression.

📋 Description

• Serve as a trusted analytics partner to teams building and operating Hims & Hers' AI products • Deliver data-driven insights on AI product performance with recommendations for Product roadmap and investment decisions • Design and analyze tests for AI product launches and iterations, including success metrics, sample-size estimation, guardrails, and results interpretation • Apply quasi-experimental methods, including difference-in-differences, fixed-effects models, and propensity score matching • Define and validate metrics and measurement plans for new AI product use cases • Translate ambiguous business questions into well-instrumented metrics within a complex, multi-source data environment • Partner with ML/Applied AI teams to evaluate model performance in production • Translate model-level signals into product and business metrics • Analyze cost savings, handle-time efficiency, support deflection, retention, churn, and addressability for AI initiatives • Define tracking requirements and ensure data integrity across AI product pipelines and event schemas • Use Python or R alongside SQL to develop analytical solutions beyond dashboards • Design intuitive Looker dashboards for Product and Care Operations teams • Run deep-dive analyses, including user and session segmentation • Identify opportunity areas and recommend clear actions • Collaborate cross-functionally with engineers, product managers, clinical operations, finance, AI/ML Engineering, Analytics Engineering, and Data Engineering • Report to the Sr Manager of AI Analytics

🎯 Requirements

• 5+ years of experience in analytics, data science, or a related quantitative field • Bachelor's degree in Statistics, Mathematics, Economics, Computer Science, Engineering, or a related field • 3+ years of experience designing, executing, and analyzing A/B tests • Experience working with data engineering and analytics engineering teams, including dbt-modeled production pipelines • Solid grounding in experimental design and statistical inference • Exposure to causal inference techniques beyond standard A/B testing, such as quasi-experimental methods or observational study design • Experience with subscription-based business models and metrics, including cohort analysis, retention/churn analysis, and addressability sizing • Strong SQL skills; BigQuery preferred • Working knowledge of Python or R • Advanced experience with Looker or Tableau • Ability to explain technical analyses clearly to non-technical audiences, including senior leadership • Experience turning analysis into recommendations that change product decisions • Strong organizational and prioritization skills and comfort with ambiguity • Experience evaluating conversational AI or LLM-based products preferred • Familiarity with telehealth concepts or subscription-based healthcare models preferred • Experience with GrowthBook or a comparable experimentation platform preferred • Experience with survival analysis or time-to-event modeling preferred • dbt, Airflow, and Databricks experience preferred • Must be legally authorized to work in the U.S. without restriction for any employer • Must disclose whether future immigration sponsorship by Hims & Hers in the U.S. will be required

🏖️ Benefits

• Competitive salary & equity compensation for full-time roles • Unlimited PTO • Company holidays • Quarterly mental health days • Comprehensive health benefits including medical, dental & vision • Parental leave • Employee Stock Purchase Program (ESPP) • 401k benefits with employer matching contribution • Offsite team retreats • Flexible/remote work approach • Reasonable accommodations for qualified individuals with disabilities and disabled veterans

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