Deployment Strategist – Payors

🔥 14 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 25%

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Logo of Hippocratic AI

Hippocratic AI

11 - 50 employees

Founded 2023

🤖 Artificial Intelligence

⚕️ Healthcare Insurance

🏥 Healthcare

💰 $50M Seed Round on 2023-05

Artificial Intelligence • Healthcare Insurance • Healthcare

Hippocratic AI is an innovative healthcare technology company that specializes in artificial intelligence-driven solutions designed to improve patient care and clinical decision-making. Their products leverage advanced data analysis and machine learning to support healthcare providers, enhancing efficiency and accuracy in medical practices. By integrating cutting-edge AI technology into healthcare processes, Hippocratic AI aims to revolutionize the medical field, ultimately improving outcomes for patients and practitioners alike.

📋 Description

• Lead deployment planning and execution for payor customers, including timelines, ownership, milestones, and implementation outcomes • Partner with customer stakeholders to understand business priorities, workflows, compliance considerations, and implementation constraints • Translate customer needs into actionable deployment plans • Coordinate deployment, product, engineering, and customer-facing teams • Drive implementation readiness through stakeholder alignment, rollout sequencing, training plans, risk tracking, and launch preparation • Identify and proactively resolve blockers affecting go-live timelines, member experience, internal operations, or customer outcomes • Guide customers through rollout, adoption, organizational change, and expectation-setting • Capture deployment learnings and create repeatable playbooks, templates, and best practices • Use deployment insights to inform product and process improvements • Support or lead major payor deployments through implementation milestones by day 90 • Lead multiple payor deployments and contribute to faster time to value, stronger adoption, and scalable delivery over 12 months • Collaborate with implementation managers, engineers, product managers, customer success partners, clinical experts, and customers

🎯 Requirements

• Experience in deployment, implementation, customer success, strategic operations, consulting, or a related customer-facing role, ideally with enterprise or healthcare customers • Strong understanding of payor-side healthcare workflows, operations, and organizational dynamics • Proven ability to manage complex customer engagements with stakeholders across operations, clinical programs, IT, compliance, and executive functions • Excellent communication skills, translating customer goals, operational realities, and internal execution plans • Strong project leadership and problem-solving skills in fast-moving, ambiguous environments • Track record of driving execution across cross-functional teams and maintaining momentum through complex implementations • Ability to balance strategic thinking with operational follow-through and measurable outcomes • Required BA/BS degree • Direct experience with health plans, managed care organizations, payors, or adjacent healthcare organizations preferred • Familiarity with payor implementation challenges, including care management workflows, utilization management, member engagement, operational change management, and cross-functional coordination preferred • Experience building or improving repeatable deployment processes, playbooks, and delivery frameworks preferred • Experience with AI, digital health, member operations tools, care navigation, or healthcare technology deployments preferred • Familiarity with healthcare compliance requirements, including HIPAA and related data handling considerations, preferred • Candidates must be located in the United States • Must be legally authorized to work in the United States • Must be comfortable traveling approximately 20–40% of the time

🏖️ Benefits

• Regular travel, typically 25 to 40% depending on deployment schedule, for on-site implementation support, customer meetings, training, and go-live activities • Equal opportunity employer • Accommodations during the hiring process available upon request

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