Field Service Technician – Home Appliance, TV

🔥 20 hours ago

🐊 Florida, New York, +1 more states – Remote

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💵 $20 - $35 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

🦅 H1B Visa Sponsor

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👻 Ghost score 1%

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Logo of Hisense USA

Hisense USA

51 - 200 employees

Founded 2001

🏭 Manufacturing

📦 Logistics

🍽️ Food & Beverage

Manufacturing • Logistics • Food & Beverage

Hisense USA is the U. S. subsidiary of Hisense, a global consumer electronics and home appliances manufacturer and retailer. The company designs, markets and sells televisions (4K ULED, UHD, miniLED, laser projectors), audio equipment (soundbars/subwoofers), home appliances (refrigerators, ranges, dishwashers, microwaves), air products (window/portable AC, dehumidifiers, HVAC) and commercial displays and HVAC/refrigeration solutions. Hisense USA also provides product support, warranties, firmware downloads, installation services and works through authorized retailers and commercial channels.

📋 Description

• Diagnose, troubleshoot, and repair Hisense televisions and home appliances at customers' homes • Provide professional, courteous, and efficient service to ensure outstanding customer experience • Complete service reports, repair documentation, and parts requests accurately using mobile applications • Maintain high standards of service quality, first-time fix performance, and customer satisfaction • Manage assigned service inventory and return defective parts as required • Participate in technical training programs and certification courses provided by Hisense • Follow all company service procedures, safety regulations, and industry best practices

🎯 Requirements

• Authorized to work in the United States • Valid driver's license with a clean driving record • Strong troubleshooting and problem-solving skills • Excellent customer service and communication abilities • Ability to work independently in a field service environment • EPA Certification and fridge sealed system repair ability • At least 3 years of experience repairing televisions, major appliances, or consumer electronics • Knowledge of electrical systems, refrigeration systems, and electronic components are preferred • Comfortable using smartphones, tablets, and service management applications

🏖️ Benefits

• Technical training programs and certification courses provided by Hisense • Equal opportunity employment • Commitment to a work environment free from discrimination, harassment, and retaliation

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