Client Services Coordinator – Cancer

Job not on LinkedIn

🔥 3 minutes ago

🇺🇸 United States – Remote

💵 $60k - $65k / year

⏰ Full Time

🟢 Junior

📁 Client Services

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of The Health Management Academy

The Health Management Academy

51 - 200 employees

Founded 1998

💼 Consulting

📣 Marketing

🏥 Healthcare

Consulting • Marketing • Healthcare

The Health Management Academy is a premier membership-based community founded in 1998 that serves healthcare's most influential CXOs from top U. S. health systems and decision-makers from innovative industry companies. The organization focuses on cultivating exceptional peer groups, offering original market insights, world-class leadership development programs, and novel member alliances. Its industry-leading solutions help member companies facilitate meaningful relationships, navigate strategic transformations, and address critical industry issues with disruptive solutions. The Academy is committed to fostering connections through executive peer learning, supporting professional growth, and delivering actionable data and insights on key healthcare challenges.

📋 Description

• Proactively support and assess clients’ care needs through direct communication • Collaborate with clinicians and researchers as part of the client’s care team • Initiate client engagements, including welcome emails and registration completion • Facilitate scheduling and billing support with physician offices • Coordinate services including concierge nursing and molecular profiling companies • Manage client meeting details, follow-up, and action-item completion • Partner with researchers to assess clinical trial eligibility and enrollment processes

🎯 Requirements

• 1+ year of professional care coordination experience in a complex environment • Cancer experience highly desired • Concierge-level customer service experience • Exceptional written and verbal communication skills • Highest standards of ethics and personal integrity • Capacity for discretion and handling confidential information with care • Ability to multitask in a fast-paced, evolving role • Highly technologically adept • College graduate (BA or BS) strongly preferred

🏖️ Benefits

• Health benefits • Dental benefits • Vision benefits • 401(k) with match • PTO • Remote work

Apply Now

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