Sales Advisor

🔥 0 minutes ago

🏖️ New Jersey – Remote

infoinfo

💵 $16 / hour

⏱ Part Time

🟡 Mid-level

🟠 Senior

🤑 Sales

Where this job comes from

Posted on H&M Group's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of H&M Group

H&M Group

10,000+ employees

Founded 1947

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

H&M Group is a global fashion company that was founded in Sweden in 1947. Known for making fashion and design accessible to people around the world, H&M Group operates several brands, including H&M, COS, Weekday, Cheap Monday, Monki, H&M HOME, & Other Stories, and ARKET. The company is committed to sustainability and aims to offer sustainable fashion as an everyday option. It invests in circular business models and green initiatives, and it places a strong emphasis on inclusion, diversity, and ethical business practices.

📋 Description

• Provide excellent customer service and guide customers through the store and OMNI experience • Engage customers in conversations and provide fashion, trend, and product guidance • Promote and sell H&M products • Promote the Hello Member customer loyalty app and in-store sustainability initiatives • Support commercial and operational actions to reach sales targets • Keep up-to-date with fashion trends, styles, brands, products, competitors, and influencers • Share product, fashion, service, and store operations knowledge with customers and colleagues • Follow store procedures, routines, and legal requirements • Participate in onboarding, training, and development courses • Complete the garment cycle, including unpacking, refilling, steaming, and garment care • Operate fitting room and checkout areas • Maintain clean and tidy sales floors, back of house, and stockrooms • Support garment presentation and maintain merchandise displays according to visual and commercial guidelines • Replenish sales floor stock • Maintain in-store OMNI services and technology tools, including Instore Care App, Click & Collect, and Smart Store • Support store opening and closing • Follow health and safety guidelines

🎯 Requirements

• Sales experience in a dynamic and collaborative environment • Experience working with customer service in fashion, retail, or other service-related industries • Passion for fashion and H&M products • Customer-focused and motivated to provide a great experience • Communicative, creative, curious, motivated, flexible, decisive, and action-oriented • Ability to work in a collaborative and dynamic environment • Ability to follow store procedures, routines, and legal requirements • Ability to complete garment care, presentation, replenishment, fitting room, checkout, and store operations tasks • Ability to follow health and safety guidelines and legal requirements

🏖️ Benefits

• Comprehensive health insurance • Wellness and family support programs • Company match retirement plan • Paid leave programs • Paid time off, including a community day • Employee discount at H&M, & Other Stories, and COS • Staff discount card usable on H&M Group brands in stores and online • H&M Incentive Program (HIP) • Extensive development opportunities • Colleague Resource Groups (CRGs) • Career growth opportunities through a global talent community • Reasonable accommodations for applicants with disabilities

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