The Home Depot
10,000+ employees
Founded 1978
🛒 Retail
👥 B2C
💰 Debt Financing on 2007-07
Retail • B2C
The Home Depot is a leading home improvement retailer, offering a wide range of building materials, home improvement products, lawn and garden products, and related services. The company operates both physical stores and an online platform, providing comprehensive solutions for DIY enthusiasts, professional contractors, and homeowners. The Home Depot is committed to diversity, equity, and inclusion, providing employment opportunities and benefits to a diverse workforce. Additionally, the company places a high emphasis on customer service and associate engagement to maintain its position as a trusted leader in the home improvement industry.
Area Installation Specialist, Exteriors
🕒 June 15
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The Home Depot
10,000+ employees
Founded 1978
🛒 Retail
👥 B2C
💰 Debt Financing on 2007-07
Retail • B2C
The Home Depot is a leading home improvement retailer, offering a wide range of building materials, home improvement products, lawn and garden products, and related services. The company operates both physical stores and an online platform, providing comprehensive solutions for DIY enthusiasts, professional contractors, and homeowners. The Home Depot is committed to diversity, equity, and inclusion, providing employment opportunities and benefits to a diverse workforce. Additionally, the company places a high emphasis on customer service and associate engagement to maintain its position as a trusted leader in the home improvement industry.
📋 Description
• Initiates and maintains regular communication with customers across the install life-cycle, ensures timely customer follow-up, and resolves open questions or job changes. • Manages open services and assigned Care Tickets to resolution. • Assesses pre-existing conditions, performing product affirmations, and performing technical measures. • Conducting service provider badge checks, inspecting the work to ensure industry construction standards are adhered to, addressing customer questions. • Ensures the overall install experience is meeting or exceeding the customer's expectations. • Uses reporting and related systems to provide overall customer experience and accuracy at install.
🎯 Requirements
• Must be eighteen years of age or older. • Must be legally permitted to work in the United States. • Must pass pre-employment test if applicable. • Construction/home improvement industry experience. • Prior experience managing residential home improvement install projects.
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