Manager, Inside Sales Support

🔥 20 minutes ago

🚗 Michigan – Remote

🚗 Michigan – Remote

💵 $90k - $120k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⬇️ Inside Sales

🚫👨‍🎓 No degree required

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The Home Depot

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1978

🛒 Retail

👥 B2C

💰 Debt Financing on 2007-07

Retail • B2C

The Home Depot is a leading home improvement retailer, offering a wide range of building materials, home improvement products, lawn and garden products, and related services. The company operates both physical stores and an online platform, providing comprehensive solutions for DIY enthusiasts, professional contractors, and homeowners. The Home Depot is committed to diversity, equity, and inclusion, providing employment opportunities and benefits to a diverse workforce. Additionally, the company places a high emphasis on customer service and associate engagement to maintain its position as a trusted leader in the home improvement industry.

📋 Description

• Lead the Inside Sales Support teams that provide transactional and relationship-driven support to Outside Sales Representatives • Responsible for quoting, order processing, and post-sales fulfillment • Develop high-performing Inside Sales Support teams and enhance support operations • Collaborate cross-functionally with market-specific sales teams to drive improvements • Ensure a customer-focused sales mindset and strong team performance • Identify opportunities to streamline processes and implement best practices

🎯 Requirements

• Must be 18 years of age or older • Must be legally permitted to work in the United States • Experience in managing sales support teams • Proven ability to drive operational metrics and process improvements • Working knowledge of Microsoft Office Suite • Excellent written and verbal communication skills • Experience in sales organizations • Strong leadership and coaching skills • Experience with CRM tools (e.g., Salesforce.com, Microsoft suite) • Strong understanding of sales, demand generation, and technology • Experience in customer-focused roles and servicing customer needs

🏖️ Benefits

• Health insurance • 401(k) matching • Paid time off • Professional development opportunities