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Honor

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

⚕️ Healthcare Insurance

🧘 Wellness

👥 B2C

Healthcare Insurance • Wellness • B2C

Honor is a leader in the world's largest home care network with a highly advanced care platform. The company is revolutionizing the way society cares for older adults, providing them, their families, and Care Professionals with innovative support. Honor aims to expand the world's capacity to care by addressing the challenges of a growing aging population, enabling older adults to age at home on their own terms. Through its flagship brand, Home Instead, and the Honor Care Network, the company operates globally, offering solutions to ensure professional and high-quality home care services. Honor develops technologies that professionalize care providers, enhance relationships between clients and caregivers, and streamline care operations, creating a better aging experience for everyone.

📋 Description

• Manage a high-volume hiring pipeline, helping Care Professional candidates navigate from application through onboarding completion • Build rapport with candidates, providing proactive and reactive support, ensuring all required documentation is accurate and compliant for state and national regulations • Meet key hiring KPIs, including conversion rates, time-to-hire, and weekly hiring goals • Co-manage voicemails, tickets, and emails from candidates needing assistance • Ensure priority candidates move efficiently through a tech-enabled hiring process, leveraging automated workflows to remove barriers and drive hiring outcomes

🎯 Requirements

• High School Diploma or GED • 2+ years of experience in a recruiting, hiring, onboarding, sales or customer support role managing a high volume of candidates or clients • Strong experience building rapport and providing exceptional customer service through phone, text, email, and virtual interactions • Excellent verbal communication skills; able to convey complex hiring and compliance information clearly to candidates, both one-on-one and in group settings • Strong organizational skills to manage multiple candidates at various stages, tracking their progress and providing timely follow-up to meet hiring goals • Excellent attention to detail to review candidate documentation for compliance and accuracy, ensuring readiness for state and national audits • Strong problem-solving skills; able to identify and resolve candidate barriers, escalate when necessary, and keep hiring timelines on track • Demonstrated ability to manage competing priorities and workload independently, with proactive escalation when additional support is needed • Adaptable to change and comfortable working in a fast-paced, evolving environment; willing contributor to continuous improvement efforts and pilot projects • Strong technical aptitude; able to learn and navigate applicant tracking systems, CRM tools, and other hiring automation platforms efficiently • Preferred: Experience in home care, caregiving, or regulated industries requiring compliance documentation

🏖️ Benefits

• Equity and 401K with up to a 4% match • Medical, dental and vision coverage including zero cost plans for employees • Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option • Generous time off program • Mental health benefits • Wellness program • Discount program