Counselor

🔥 16 hours ago

🇺🇸 United States – Remote

💵 $66.5k - $92k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛋️ Counselor

🦅 H1B Visa Sponsor

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Logo of Horace Mann

Horace Mann

1001 - 5000 employees

Founded 1945

🛡️ Insurance

💸 Finance

📚 Education

Insurance • Finance • Education

Horace Mann is a company that provides comprehensive insurance and financial solutions tailored for educators and public sector workers. The company offers a wide range of insurance options including auto, home, renters, liability, life, and supplemental insurance. In addition to insurance, Horace Mann provides retirement and financial strategies, such as 529 College Savings Plans, investment management, and student loan solutions designed specifically to help educators. They are committed to supporting educators through various programs, workshops, webinars, and partnership initiatives that aid in professional and personal financial wellness. Horace Mann is recognized for its strong financial stability and ethical governance practices, ensuring security and privacy for its nearly one million educator clients across the nation.

📋 Description

• Conduct telephonic triage and assessments for behavioral health, substance use, relationship and work-life concerns. • Coordinate and manage cases from initial intake through completion, including follow-up. • Make clinical determinations in accordance with company risk policies and member interests. • Connect members with network providers and financial, legal, personal assistance and work-life resources. • Provide assigned in-person and telehealth assessments, triage, coaching and brief solution-focused counseling. • Collaborate with colleagues and after-hours service providers on case completion and follow-up. • Consult with service providers, coordinate referrals and complete session authorizations. • Maintain timely, accurate and professional documentation in the case management system. • Consult with Human Resources professionals and client-organization supervisory personnel regarding employee concerns. • Maintain knowledge of industry practices, ethical standards and applicable licensure requirements. • Perform other duties as assigned.

🎯 Requirements

• Master’s degree in social work, psychology, counseling or another behavioral health-related field. • At least five years of experience as an EAP counselor or in an equivalent behavioral health clinical role. • Strong assessment, triage, crisis-support, research, referral and case management capabilities. • Knowledge of behavioral health conditions, levels of care and discharge-planning practices. • Understanding of Health Insurance Portability and Accountability Act (HIPAA) requirements and the appropriate handling of Protected Health Information (PHI). • Intermediate proficiency with Microsoft Office and other Windows-based programs and applications. • Strong communication, clinical judgment, organization and documentation skills. • A professional license may be required for positions providing in-person counseling; listed credentials are preferred.

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