Insurance Tracking Representative

🔥 12 minutes ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $16 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔒 Insurance

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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HUB International

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1998

💼 Consulting

🏥 Healthcare

🏨 Hospitality

Consulting • Healthcare • Hospitality

HUB International is a leading insurance brokerage firm that provides a wide range of insurance and risk management services. They offer personal and business insurance solutions, including employee benefits, retirement and private wealth management, and people and technology consulting. HUB International serves a diverse array of industries, including agriculture, construction, finance, healthcare, hospitality, real estate, and transportation, among others. Their services include claims management, risk management, and employee training and development. HUB International positions itself as a partner committed to supporting and protecting its clients.

📋 Description

• Handle inbound calls from customers and insurance agents • Conduct outbound calls to insurance agents to request required insurance information • Guide customers and agents through the insurance documentation process • Educate customers on insurance documentation required for loan agreements • Resolve inquiries and complete loan transactions • Maintain customer privacy and confidentiality • Key in and validate data to update loan records • Match insurance documents to loan records • Train on additional supplemental processes based on business needs • Adhere to daily workflow schedules and production goals • Participate in training sessions, team meetings, department meetings, and one-on-one meetings • Collaborate on assignments and special projects • Perform other assigned responsibilities

🎯 Requirements

• High attention to detail is required • Proficiency with Microsoft Office Suite (Word, Excel, Outlook) • 10 key typing: Minimum 32 WPM • Reading comprehension: Understanding company manuals step-by-step • Working knowledge of Windows computer environment and Office software • Ability to understand policy forms and coverage descriptions • Organizational skills required • Willingness to attend educational classes if desired • High-speed internet meeting speed requirements • Cell phone • Dedicated home office and/or quiet workspace • A willingness to learn • Must be able to work the required Monday-Friday schedule, including the permanent 12:30pm-9:00pm CT shift • Licensing or certification: None required

🏖️ Benefits

• HSA and PPO Medical plans available • FSA available • Dental plans available • Vision insurance through VSP • Employer-paid Short-Term Disability • Employer-paid Life Insurance – 2x your salary • 401k – Company matching • 10 paid Holidays • Floating Holidays and Personal days • Accrue Vacation and Sick time from day 1 • Tuition Reimbursement • Laptop • Monitor and Mouse • Headset • Structured training • Licensing support • Ongoing development opportunities • Comprehensive health benefits • Retirement savings matching • Company-paid life and disability plans • Paid parental leave • Wellbeing program • HUB Gives community impact opportunities