Service Now ITOM/CMDB Consultant

🕒 July 30, 2025

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Hudson IT and Manpower

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2019

🎯 Recruiter

☁️ SaaS

⚡ Energy

Recruitment • SaaS • Energy

Hudson IT and Manpower is a dynamic company providing a range of services including IT staffing, software solutions, and comprehensive recruitment services for the energy, construction, and various technical industries. Specializing in digital interactive solutions, their expertise encompasses application development, cloud services, cybersecurity, and more, aimed at empowering businesses to achieve greater efficiency and growth. With a commitment to quality and innovative practices, Hudson IT and Manpower is dedicated to sourcing top talent and delivering custom software tailored to the unique needs of their clients, ensuring seamless integration and sustainable success.

📋 Description

•Build/manage Service Mapping to make all ServiceNow applications service-aware using the CSDM framework. •Map complex relationships between services, applications, and underlying infrastructure components. •As part of ITOM, Integrating ServiceNow with third-party tools and data sources using APIs, web services, and OOB connectors. •Create and maintain custom discovery patterns to identify different types of IT assets •Diagnose and resolve issues related to discovery process, data mapping, Service Mapping, and CMDB accuracy. •Maintains the accuracy and integrity of the CMDB including working with class owners to certify data and maps •Responsible for assessing/updating CSDM Application Services, Business Services, Technical Services, and their corresponding mappings and integrations.

🎯 Requirements

•Build/manage Service Mapping to make all ServiceNow applications service-aware using the CSDM framework. •Map complex relationships between services, applications, and underlying infrastructure components. •As part of ITOM, Integrating ServiceNow with third-party tools and data sources using APIs, web services, and OOB connectors. •Create and maintain custom discovery patterns to identify different types of IT assets •Diagnose and resolve issues related to discovery process, data mapping, Service Mapping, and CMDB accuracy. •Maintains the accuracy and integrity of the CMDB including working with class owners to certify data and maps •Responsible for assessing/updating CSDM Application Services, Business Services, Technical Services, and their corresponding mappings and integrations.