Agile Delivery Lead – Americas, Freelance Contract

🕒 April 27

🇺🇸 United States – Remote

⏳ Contract/Temporary

🟠 Senior

⚡️ Scrum Master + Agile Coach

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Human Made

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2010

☁️ SaaS

🏢 Enterprise

📱 Media

SaaS • Enterprise • Media

Human Made is a leading global WordPress agency, specializing in creating enterprise-grade content platforms and providing digital consultancy since 2011. The company develops scalable and secure WordPress solutions for some of the world's largest organizations, including brands like Standard Chartered and Harvard Gazette. With a diverse, fully remote team, Human Made is renowned for its expertise in building platforms that adapt to large teams and complex workflows, while driving engagement and return on investment. They also offer services in UX/UI design, CMS architecture, content migration, and ongoing technology consultancy. Human Made is committed to open-source innovation and serves clients across the globe, ensuring secure, scalable, and high-performing solutions tailored to their clients’ needs. Their services include enterprise WordPress audits, staff augmentation, and seamless migrations from other platforms.

📋 Description

• Reports to Global Delivery Lead • Project Delivery and Team Effectiveness • Support the Americas region on a freelance or fixed-term contract basis • Commitment to a 6 month contract • Integrate as part of the team, joining team meetings and activities • Balance project delivery with strategic team leadership • Guide distributed teams to deliver exceptional WordPress-based projects for enterprise clients • Ensure delivery processes are efficient, transparent, and continuously improving • Key role in client engagement, delivery planning, and cross-functional collaboration • Collaborate with Engineering and Commercial teams to ensure smooth running of projects • Anticipate and identify problems and addressing them or escalating as necessary • Manage each project's scope and timeline • Create and maintain a team culture for successful delivery • Prepare and facilitate workshops to establish project needs and relationships • Facilitate meetings to monitor project progress and resolve team issues • Assess time and financial impacts of scope change and communicate to stakeholders • Identify risks and mitigation strategies • Build a partnership relationship with clients and understand their business imperatives

🎯 Requirements

• Certified ScrumMaster (CSM) or Professional Scrum Master (PSM I/II) or similar qualifications desirable • Experience in a scrum master / agile delivery role • Thrives in dynamic, multi, project environments, with the ability to adapt quickly and context switch effectively while keeping delivery goals and team alignment in focus. • Experience applying scrum, a wider awareness of agile principles, and a data driven mindset • Experience working in an enterprise agency environment and/or hands-on expertise with Scrum practices • Strong skills in servant leadership, negotiation, facilitation, situational awareness, conflict resolution, and promoting transparency, including the ability to negotiate and adapt project scope in response to change. • A strategic and driven mindset • Experience in using a wide range of project management tools such as, budget/time tracking tools and issue tracking software with the depth of knowledge to recommend the right tools for a project. (e.g., Jira, Trello, Confluence, Operating ) • Strong written and oral communication and ability to communicate technical concepts • We work in English, so excellent written and spoken English is essential. • Knowledge of web technologies (e.g., WordPress, PHP, HTML/HTML5, CSS, JavaScript, version control systems) and hosting/deployment best practices.

🏖️ Benefits

• Gain experience working in an agency, without a long term commitment • Competitive Rates • Work alongside some of the WordPress industry’s top engineers • Access to Slack channels which will open up plenty of opportunities to network with other WordPress peers at Human Made • The opportunity to explore Human Made with the potential of becoming a full-time employee