Care Management Support Assistant

🔥 11 minutes ago

🚗 Michigan – Remote

🚗 Michigan – Remote

💵 $39k - $49.4k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Humana

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1961

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Provide administrative, non-clinical support for care management activities • Support assessment and evaluation of member needs and determine appropriate resources • Guide members and families in understanding and accessing care and wellness resources • Facilitate communication between members, families, and appropriate resources • Support moderately complex operational tasks • Make and receive calls using multiple digital platforms • Educate members and families on available resources and direct them to appropriate support • Ensure compliance with departmental policies, quality standards, and established procedures

🎯 Requirements

• Must reside in the state of Michigan • 1+ year administrative support experience in the healthcare industry or related setting • Demonstrated understanding of member needs and ability to navigate and use care and well-being resources • 2+ years' experience using electronic information applications and software programs, including electronic medical records • 1+ year working experience with Microsoft Word, Excel, and Outlook • Excellent keyboard and web navigation skills • Must meet home internet requirements of at least 25 Mbps download and 10 Mbps upload • Must work from a dedicated space without ongoing interruptions to protect member PHI / HIPAA information

🏖️ Benefits

• Medical, dental and vision benefits • 401(k) retirement savings plan • Paid time off • Company and personal holidays • Paid parental and caregiver leave • Short-term and long-term disability • Life insurance • Occasional travel to Humana's offices for training or meetings may be required