Clinical Programs Pharmacy Technician

🔥 17 minutes ago

🇺🇸 United States – Remote

💵 $40k - $52.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💊 Pharmacist

🦅 H1B Visa Sponsor

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Humana

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1961

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Support pharmacists and patients as a remote Clinical Programs Pharmacy Technician Representative • Report to a Clinical Programs supervisor • Accomplish clinical programs designed to improve health outcomes, focusing on prescription drugs and medication therapy • Help implement the strategy for comprehensive medication reviews • Perform moderately complex administrative, operational and customer support assignments • Perform computations and semi-routine assignments • Make outbound and take inbound calls with Humana members • Collect medication history information • Prepare members for comprehensive medication reviews • Guide prescription drug optimization for patients taking multiple medications • Create health awareness through Rx Education and targeted quarterly campaigns • Assist pharmacists by placing and retrieving calls to confirm medication adherence and provide counseling

🎯 Requirements

• Resident State Pharmacy Technician License OR National Pharmacy Technician Certification • Applied knowledge of insurance processing, customer service or call center processes • Must have a designated work area with a door that locks • Must work any hours Monday-Friday between 8:00am-7:00pm EST • Holidays, weekends and overtime when applicable • Must be on time with camera ON during 2+ weeks of training and other required meetings • Must be willing to remain in the position and campaign for a minimum of twelve months • Associate's degree or equivalent work experience • Mail order or retail pharmacy experience • Fluency in English and Spanish • Previous call center experience or pharmacy setting experience • Capability in problem resolution and supporting team-based resolutions • Home internet with at least 25 Mbps download and 10 Mbps upload speed • Dedicated work space without ongoing interruptions to protect member PHI/HIPAA information

🏖️ Benefits

• $1,500 hiring bonus for eligible external candidates, paid 50% at 90 days and 50% at 180 days, subject to continued employment • Medical, dental and vision benefits • 401(k) retirement savings plan • Paid time off • Company and personal holidays • Paid parental and caregiver leave • Short-term and long-term disability • Life insurance • Career growth and training opportunities • Remote work arrangement • Occasional travel to Humana offices for training or meetings

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