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Lead Digital Product Manager

đź•’ July 28

🇺🇸 United States – Remote

đź’µ $126.3k - $173.7k / year

⏰ Full Time

đźź  Senior

âś… Product Manager

🦅 H1B Visa Sponsor

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đź‘» Ghost score 11%

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Logo of Humana

Humana

10,000+ employees

Founded 1961

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

đź“‹ Description

• Lead the product vision and roadmap for assigned digital experiences • Translate priorities, customer insights, and operational needs into measurable outcomes • Balance near-term delivery with long-term platform evolution • Lead product discovery and identify opportunities to improve customer and business outcomes • Lead strategy and execution of mobile-first customer experiences • Champion digital journeys across authentication, onboarding, refill, fulfillment, and self-service • Partner with UX and Engineering to improve usability, accessibility, and customer satisfaction • Use customer insights and analytics to prioritize investments • Identify opportunities to convert channel-specific functionality into reusable platform capabilities • Partner with capability product managers to reduce duplication and increase consistency across channels • Advocate for configurable, scalable solutions over one-off customizations • Help shape the transition toward capability-based product ownership • Lead teams through discovery, prioritization, delivery, and continuous improvement • Build partnerships across Design, Engineering, Operations, Analytics, and Business teams • Influence strategic decisions through data, customer insights, and product recommendations • Define success metrics and measure growth • Manage roadmap priorities across multiple workstreams • Complete product documentation, feature definition, and implementation planning • Balance innovation, technical modernization, and operational stability • Travel occasionally to Humana offices for training or meetings

🎯 Requirements

• 7+ years of Product Management experience leading complex digital products • Experience managing native mobile applications for iOS and Android • Experience managing responsive web experiences • Customer-centered design and digital product strategy experience • Experience defining product roadmaps and prioritizing competing needs • Ability to lead teams without direct authority • Experience using customer insights and analytics to drive product decisions • Experience identifying reusable solutions and influencing platform strategy • Experience working within Agile product organizations • Minimum home internet speed of 25 Mbps download and 10 Mbps upload • Dedicated workspace without ongoing interruptions to protect member PHI/HIPAA information

🏖️ Benefits

• Bonus incentive plan based on company and/or individual performance • Medical benefits • Dental benefits • Vision benefits • 401(k) retirement savings plan • Paid time off • Company holidays • Personal holidays • Paid parental leave • Paid caregiver leave • Short-term disability • Long-term disability • Life insurance • Personal wellness and healthcare decision support • Remote work arrangement • Internet service requirements/support for home or hybrid employees

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