Manager, Intake – Governance

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🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $94.9k - $130.5k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🎲 Risk

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Humana

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1961

⚕️ Healthcare Insurance

Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Design and orchestrate a standardized end-to-end intake process, partnering with stakeholders to translate demand into structured business cases and aligned vendor scoping, sequencing, and onboarding readiness • Define and manage end-to-end third-party lifecycle governance, including stage-gates, decision rights, and cross-functional alignment to ensure consistent, compliant execution • Lead a centralized, real-time view of the intake-to-value pipeline, ensuring data integrity and delivering executive-ready insights on portfolio performance, risks, and outcomes • Drive governance forums and act as the integrator across stakeholders to align intake commitments with vendor performance management and enterprise priorities • Deliver data-driven insights and reporting while leading continuous improvement efforts to eliminate inefficiencies and strengthen intake and governance processes

🎯 Requirements

• Bachelor's degree • 7+ years of experience in vendor management, governance, operations, or process design • Experience owning an intake or lifecycle process • Experience designing operating models including decision rights, or RACI frameworks across cross-functional stakeholders • Strong financial and business case acumen, including the ability to evaluate ROI, value realization, and operating efficiency elements • Experience facilitating executive-level governance forums and translate complex inputs into high-quality deliverables • Advanced proficiency in Excel, PowerPoint, and visualization or workflow tools (e.g., Power BI, Tableau, Smartsheet) • Proven track record of building or operating stage-gate, demand management, or governance frameworks across a complex portfolio of vendors, suppliers, or initiatives • Will accommodate EST/CST work hours

🏖️ Benefits

• Medical, dental and vision benefits • 401(k) retirement savings plan • Paid time off, company and personal holidays • Volunteer time off • Paid parental and caregiver leave • Short-term and long-term disability • Life insurance • Many other opportunities