Non-Clinical Care Coach

🔥 0 minutes ago

🐎 Kentucky, North Dakota, +3 more states – Remote

🐎 Kentucky – Remote 🌾 North Dakota – Remote ⚓ Rhode Island – Remote 🍁 Vermont – Remote 🦬 Wyoming – Remote

💵 $53.7k - $72.6k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Humana

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1961

⚕️ Healthcare Insurance

Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Conduct telephonic outreach (primarily via auto-dialer) to members with multiple chronic conditions and financial or functional barriers. • Assess member needs through data review, structured assessments, and direct conversation to develop and manage individualized care plans. • Coordinate services and connect members to appropriate clinical, community, and multidisciplinary resources to support optimal health outcomes. • Ensure proper adherence to compliance. • Identify and resolve barriers that impede effective care and member independence. • Continuously monitor progress toward desired health outcomes and adjust care strategies as appropriate. • Maintain strict adherence to compliance requirements within a highly regulated and highly visible program. • Learn and navigate multiple computer systems simultaneously while engaging members in a fast-paced, structured environment with limited schedule flexibility.

🎯 Requirements

• Associate degree in any course • Minimum 2 years of experience in any direct adult patient care such as, but not limited to: long-term care, home and community-based services, hospital/facility setting, case management, managed care organizations • Experience interacting with members of the healthcare team. • Strong computer proficiency and proven ability to quickly learn and navigate a variety of electronic software programs, including electronic medical records. • Exceptional communication and interpersonal skills to build rapport with internal and external customers and stakeholders.

🏖️ Benefits

• medical, dental and vision benefits • 401(k) retirement savings plan • time off (including paid time off, company and personal holidays, paid parental and caregiver leave) • short-term and long-term disability • life insurance