Provider Services Education and Communications Pro

🔥 0 minutes ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $65k - $88.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🗣️ Communications

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Humana

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1961

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Report directly to the Provider Services Director • Assist with developing and implementing education and communication materials for external and internal stakeholders • Manage a content management system for organizing and storing materials • Create and maintain external-facing educational content, templates, memos, and web updates • Collaborate across departments to update annual provider educational resources to meet state contracted requirements • Meet regularly with project teams to understand training, education, and support needs and align segment strategy and approach • Document policies, processes, and technical information in clear, audience-appropriate content • Track participation, engagement, and effectiveness of training and communication initiatives

🎯 Requirements

• Associates Degree in Business, Healthcare Administration, Marketing and/or related field • 3+ years of marketing and communications experience drafting content for resources, educational material, and/or trainings • Experience with provider relations, provider communications and education, and/or related health plan operations • Familiarity with learning design principles and proven application to create easy-to-read and captivating provider training and educational materials • Template design experience • Proven experience writing educational materials • Position to be located in Virginia or within 20 miles of the state • Minimum home internet download speed of 25 Mbps and upload speed of 10 Mbps • Dedicated workspace without ongoing interruptions to protect member PHI/HIPAA information

🏖️ Benefits

• Bonus incentive plan based upon company and/or individual performance • Medical benefits • Dental benefits • Vision benefits • 401(k) retirement savings plan • Paid time off • Company holidays • Personal holidays • Paid parental leave • Paid caregiver leave • Short-term disability • Long-term disability • Life insurance • Home or Hybrid Home/Office work arrangement • Occasional travel to Humana offices for training or meetings