Senior Product Designer – Benefits Servicing

🔥 7 hours ago

🇺🇸 United States – Remote

💵 $86.3k - $118.7k / year

⏰ Full Time

🟠 Senior

🎨 Product Designer (UI/UX)

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Humana

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1961

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Design and deliver end-to-end user experiences for Humana’s medical benefits products and services • Collaborate with product, engineering, marketing, analytics, and research partners to identify opportunities and develop solutions • Use user research, usability testing, analytics, and member feedback to inform design decisions • Create user flows, wireframes, prototypes, and high-fidelity designs • Advocate for accessibility, inclusivity, and design best practices • Partner with Product and Design teams to ensure consistency throughout the member journey • Present design recommendations and rationale to stakeholders • Contribute to collaboration, experimentation, learning, and continuous improvement within the design organization • Support design systems, pattern libraries, and scalable design standards • Improve member satisfaction, healthcare engagement, operational efficiency, and experience quality across the medical benefits journey

🎯 Requirements

• Bachelor’s degree in Human-Computer Interaction or a related field, or equivalent practical experience • 5+ years of experience in product design • Portfolio demonstrating impactful digital product outcomes • Portfolio showcasing polished, modern, user-centered digital experiences • Strong proficiency with Figma • Experience designing responsive experiences across web, mobile, and desktop platforms • Ability to translate complex business and user requirements into intuitive interfaces • Strong attention to detail, accessibility, usability, consistency, and pixel-perfect execution • Experience designing complex user experiences and end-to-end customer journeys • Expertise in user-centered design, interaction design, information architecture, and visual design • Proficiency with modern design and prototyping tools, including Figma • Understanding of user research methodologies • Experience collaborating with product management, engineering, research, and business stakeholders • Strong communication, presentation, storytelling, and stakeholder management skills • Ability to balance strategic thinking with hands-on design execution • Demonstrated success using design to improve business and customer outcomes • Home internet service with at least 25 Mbps download and 10 Mbps upload speed • Dedicated workspace without ongoing interruptions to protect PHI/HIPAA information

🏖️ Benefits

• Bonus incentive plan based on company and/or individual performance • Medical, dental, and vision benefits • 401(k) retirement savings plan • Paid time off • Company and personal holidays • Paid parental and caregiver leave • Short-term and long-term disability • Life insurance • Home or Hybrid Home/Office work arrangement • Occasional travel to Humana offices for training or meetings