Project Manager

🕒 May 6

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷‍♀️ Project Manager

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Humata Health

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤖 Artificial Intelligence

⚕️ Healthcare Insurance

Artificial Intelligence • Healthcare Insurance

Humata Health is a physician-led, AI company dedicated to creating a frictionless prior authorization process for healthcare providers, payers, and patients. The company focuses on automating and optimizing operational workflows to enhance revenue cycle management, reduce errors, and ensure patients receive timely care. By leveraging advanced artificial intelligence, Humata Health aims for efficient submission of authorizations and improved patient transparency. With a strong emphasis on collaboration with strategic partners and maintaining high efficiency in authorization handling, Humata Health has successfully automated a significant portion of referral volumes, transforming the healthcare system.

📋 Description

• Lead end-to-end implementation of Humata Health’s products, from planning through go-live and post-launch support. • Demonstrate ownership of the team strategy for achieving project objectives, independently identifying and executing the steps necessary to meet milestones successfully. • Own and maintain comprehensive project plans to track customer projects, deliverables, and key milestones. • Identify and drive the necessary steps to successfully achieve project objectives, independently resolving project-impacting issues in a timely manner. • Employ effective strategies for identifying and managing project dependencies, proactively mitigating potential delays, and ensuring alignment with internal teams and customers. • Serve as the primary point of contact for clients and internal project teams during planning and implementation phases. • Actively manage deliverables across planning, building, testing, and go-live to ensure successful deployments. • Maintain accurate and current documentation related to project issues, risks, and tasks in Smartsheet or other project tracking tools. • Implement a comprehensive communication plan for each project, ensuring relevant stakeholders are informed with timely updates. • Send meeting summaries and next steps within one business day after implementation meetings. • Lead testing and training activities to prepare customers for go-live, ensuring smooth transitions into operational use. • Obtain necessary payer, portal, and EHR credentials for automation implementation. • Lead Go-Live Check-In Calls in partnership with Customer Success Managers. • Work with CSM and Support teams to ensure reporting accuracy and successful post-launch monitoring. • Ensure customer workflows align with product functionality and escalate change management needs to the Customer Success Manager when necessary. • Collaborate with cross-functional teams, including Sales, Product Development, and SMEs, to align solutions with customer needs and goals.

🎯 Requirements

• Bachelor’s degree in Business, Healthcare Administration, or a related field. • 5+ years of experience in a customer success, account management, or consulting role, preferably in healthcare or technology. • Experience with healthcare software and familiarity with HIPAA compliance and PHI handling • Proven ability to build and maintain relationships with stakeholders at all levels, including executives and operational teams. • Exceptional communication and presentation skills, with a talent for tailoring messaging to diverse audiences. • Strong analytical mindset with experience in tracking and interpreting key performance indicators (KPIs) • Experience with PowerBI for reporting, GoogleWorkspace, Slack • Familiarity with healthcare operations, prior authorization, or revenue cycle workflow optimization is highly desirable.

🏖️ Benefits

• Impactful Work: Contribute to innovative solutions that improve healthcare efficiency and patient outcomes • Remote Flexibility: Enjoy working remotely while being part of a collaborative team, with access to our new office in Winter Park, FL • Competitive Compensation: Enjoy competitive base compensation, equity through our Employee Stock Option Plan, and bonus-eligible roles • Comprehensive Benefits: Full benefits package including unlimited PTO and 401k program with employer match • Growth Opportunities: Advance your career in a fast-paced, high-impact environment with ample professional development • Inclusive Culture: Join a diverse workplace where your ideas and contributions are valued