Seller Service Center Associate

🔥 4 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $75k - $100k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

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Huron

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2002

🏥 Healthcare

📦 Logistics

📣 Marketing

Healthcare • Logistics • Marketing

Huron Consulting Group is a global consultancy that provides a wide range of services including strategy, operations, advisory, digital, technology, and analytics solutions to various sectors such as healthcare, education, energy, and financial services. Huron helps organizations navigate complex challenges and drive growth through tailored solutions and innovative strategies. The company employs a team of experts dedicated to delivering high-impact solutions that address the unique needs of each client, focusing on areas such as managed services, outsourcing, and leadership development.

📋 Description

• Serve as the primary judgment layer for the centralized intake function • Own the end-to-end triage and qualification process • Collaborate directly with business unit leads and pursuit managers • Manage GET resource capacity and assignments • Drive accountability across the intake workflow • Triage, qualify, and route inbound opportunities in a timely and effective manner • Review Salesforce watchlist, account, opportunity, NPR, and case history for inbound pursuits • Identify proper industry ownership • Evaluate inbound opportunities against the standard qualification framework • Apply cross-industry judgment to score and develop go/no-go recommendations • Shred simple RFx for requirements • Match keywords to Huron capabilities • Highlight key dates and information regarding submission requirements • Own the triage matrix logic and intake routing guide • Communicate routing decisions and pursue team assignments clearly • Execute the intake-to-pursuit handoff for assigned opportunities • Utilize legal agent as needed • Escalate cases to leadership with a clear recommendation • Maintain and monitor GET capacity model across industries • Provide regular updates to GET and sales leadership on capacity, caseload, and potential risks • Review and validate ServiceNow analytics and pipeline reporting packages before distribution to leadership • Monitor Salesforce case data for accuracy • Track key intake metrics and surface trends to leadership • Author and maintain internal playbooks for intake workflow • Support enterprise sales intake initiatives as needed

🎯 Requirements

• 2–4 years of experience in proposals, pursuit management, or business development operations in a professional services or consulting environment • Demonstrated ability to exercise independent judgment in ambiguous, time-sensitive situations • Strong written and verbal communication skills; comfortable engaging with senior stakeholders across BUs and leadership • Experience managing cross-functional workflows and coordinating across multiple teams simultaneously • Proficiency in CRM tools and pipeline tracking platforms (Salesforce or equivalent) • Ability to deliver high-quality work on multiple concurrent assignments, sometimes with tight deadlines and minimal supervision • Ability to work well remotely, independently, and as part of a team

🏖️ Benefits

• Medical, dental, and vision coverage • 401(k) plan with a generous employer match • Employee stock purchase plan • Generous Paid Time Off policy • Paid parental leave and adoption assistance • Free annual health screenings and coaching • Bank at work and on-site workshops • Ongoing programs recognizing major events in the lives of our employees