Vice President of Field Operations – Luxury

🕒 May 1

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $208.5k - $278k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

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Hyatt

WebsiteLinkedInAll Job Openings

10,000+ employees

👥 B2C

🛒 Retail

B2C • Retail • Hospitality

Hyatt is a global hospitality company that operates a range of hotels, resorts, and vacation properties. Known for its commitment to providing exceptional guest experiences, Hyatt offers various accommodation options, from luxury to more affordable stays. The company also focuses on sustainability and community engagement, ensuring responsible business practices in the hospitality sector.

📋 Description

• Set ambitious financial, operational, and guest experience targets through the Annual Business Plan process and provide strategic guidance to ensure sustained excellence. • Ensure each property authentically represents the vision, values, and standards of Hyatt’s luxury brands. • Serve as the primary liaison between hotel leadership and ownership groups, fostering strong relationships and building alignment on business strategies, capital planning, and long-term growth priorities. • Oversee the successful opening, rebranding, or transition of hotels to maintain seamless brand representation and operational excellence. • Mentor and coach General Managers, providing clear performance feedback, career development planning, and succession readiness for future leaders at Hyatt. • Lead oversight of the 10-year capital planning process to ensure investments support both performance outcomes and brand differentiation.

🎯 Requirements

• 15+ years of operations leadership across hotels and/or resorts • Multi-unit/regional level leadership experience • Luxury resort/hotel or retail experience • 5+ years as a General Manager with a proven track record of success • Demonstrated expertise in building and sustaining strong owner relationships. • Bachelor’s degree in hospitality, business or a related field

🏖️ Benefits

• Annual allotment of free hotel stays at Hyatt hotels globally • Flexible work schedule • Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center • A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption • Paid Time Off, Medical, Dental, Vision, 401K with company match