Operations Director

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🕒 May 1

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Logo of My Amazon Guy

My Amazon Guy

501 - 1000 employees

Founded 2018

🛍️ eCommerce

🤝 B2B

🏪 Marketplace

eCommerce • B2B • Marketplace

My Amazon Guy is a full-service Amazon-focused e-commerce agency that helps brands grow their sales and solve marketplace problems through Seller Central management. They provide end-to-end services including Amazon PPC advertising, a 4-phase SEO/listing optimization process, A+ and Brand Store design, account troubleshooting and reinstatement, brand registry support, inventory and catalog management, analytics and reporting, and DTC marketing services beyond Amazon. The agency serves brands and Amazon sellers with audits, coaching, and ongoing platform optimization to drive traffic, conversions, and revenue.

📋 Description

• Provide strategic leadership and executive oversight of the company’s operations. • Align operational execution with overall business strategy. • Develop scalable systems and drive continuous improvement across all departments. • Mentor managers and oversee multi-level operational teams. • Ensure the organization maintains a strong foundation for sustainable growth and client success. • Define the vision and strategy for company operations, ensuring alignment with organizational goals and growth objectives. • Oversee the development and enforcement of operational policies and procedures. • Establish KPIs and monitor company-wide performance. • Design and implement scalable operational systems to support rapid company expansion. • Drive continuous improvement by identifying industry trends and championing process innovations. • Ensure operations adhere to legal, regulatory, and contractual requirements while minimizing risks. • Partner with the executive team to align strategies, budgets, and resources with company growth plans. • Lead, mentor, and empower managers and department heads, fostering a culture of accountability and performance. • Optimize allocation of financial, technological, and human resources for maximum efficiency. • Lead organizational change initiatives to improve operations, drive innovation, and adapt to shifting market conditions.

🎯 Requirements

• Proven success as an Operations Director, Senior Operations Manager, or similar executive leadership role. • Demonstrated ability to lead multi-level teams and build high-performance cultures. • Strong business and financial understanding, with a track record of aligning operations to company growth strategies. • Skilled in implementing large-scale operational improvements and leading change management initiatives. • Exceptional analytical, problem-solving, and strategic decision-making abilities. • Excellent interpersonal and communication skills to collaborate with executives, managers, and external stakeholders. • Familiarity with advanced operational tools, workflow automation, and analytics platforms. • Strong understanding of client needs, market dynamics, and competitive landscapes in e-commerce and Amazon services. • Ability to anticipate industry shifts and position operations to maintain a competitive edge. • A dual-monitor setup is required (at least 8GB of RAM) • Must have at least 25 MBPS internet speed.

🏖️ Benefits

• 40 hours a week, 8 hours a day • Competitive salary base • Permanent WFH setup • Unlimited FREE access to MAG School courses and SOP Library! • Opportunities for professional development and career advancement

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