Commercial Aftersales Manager

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Hyster-Yale Materials Handling

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5001 - 10000 employees

Since 1989, Hyster-Yale Materials Handling has provided the strategic leadership and global support behind Hyster® and Yale® lift trucks, two of the most successful materials handling brands in the industry.

📋 Description

• Engage extensively with our Dealer network through frequent travel (approximately 75%) • Collaborate closely with Dealer and Dealer based customers, delivering exceptional service and tailored solutions • Develop and execute regional sales strategies for all parts segments • Work closely with dealers to expand their service business and generate new parts consumption opportunities • Partner with aftersales marketing to advance eCommerce initiatives • Provide dealers with essential sales tools, training, and feedback • Track, analyze, and report sales data and market insights

🎯 Requirements

• Bachelor’s degree or 5-7+ equivalent experience • 7+ years in industrial product sales, preferably with manufacturer or dealer networks • Microsoft Office experience is a must • Salesforce experience and proficiency is a plus • Automotive and/or Lift truck Dealer experience in Operations is a plus • Knowledge of wholesale and retail parts/service operations and lift truck markets • Ability to develop and implement marketing plans targeting dealer leadership • Familiarity with CRM systems and BI tools for performance tracking • Strong sales and marketing expertise with proven ability to coach and lead • Excellent time management and territory planning skills • Ability to communicate complex technical concepts in a clear, actionable way

🏖️ Benefits

• Competitive pay • Tuition reimbursement • Supportive work environment • Hybrid work option • Opportunities for growth and development • Paid time off • Medical, dental, vision, and life insurance • Employer-sponsored profit sharing • 401(k)