HubSpot CRM Process Manager

Job not on LinkedIn

🕒 February 27

🇩🇪 Germany – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

🗣️🇩🇪 German Required

Apply Now
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Logo of ibelsa GmbH

ibelsa GmbH

11 - 50 employees

Founded 2010

☁️ SaaS

🤝 B2B

🔌 API

SaaS • B2B • API

ibelsa GmbH is a Berlin-based provider of cloud-native property management software (PMS) for hotels and accommodations. Their SaaS platform centralizes reservations, channel management, payments, accounting, workforce planning, and guest services, with mobile access, modular add-ons, and an open API for many third-party integrations. Ibelsa emphasizes reliability, security (automated backups), intuitive UX, German-language support, and tailored service for independent hotels, hostels, vacation rentals, and similar lodging businesses.

📋 Description

• Analyze, design and optimize internal and cross-departmental processes • Collaborate with Sales, Support, Marketing and Product teams to identify requirements • Document and structure workflows — clear, practical and sustainable • Maintain, develop and automate processes in HubSpot • Support integration and optimization of tools such as Confluence, Aircall, GitHub and Slack • Identify efficiency opportunities and implement improvements • Work with teams to operationalize processes and ensure they are followed

🎯 Requirements

• Experience in process management, operations or a comparable role • Strong knowledge of HubSpot (workflows, automations, CRM) • Experience with Confluence or similar tools is desirable but not required • Affinity for technology and software • Structured way of working without losing sight of the big picture • Team-player mindset — you collaborate closely with teams but can also drive initiatives independently • Friendly and clear communication • Ensure that guidelines and requirements are followed • Fluent in German and English, both written and spoken

🏖️ Benefits

• Attractive compensation model and a comprehensive corporate benefits program • Flexible working hours and the option to work fully remote • Company pension plan • Regular team events • Professional development opportunities

Apply Now

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