Export Operations Agent – Air & Ocean

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $59k - $69.4k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

ICAT Logistics

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1993

📦 Logistics

🚗 Transport

Logistics • Transport

ICAT Logistics is a company focused on logistics and transportation services. Based on the company name and the provided website assets (CSS and layout code), it appears to operate in freight, supply-chain or transport-related activities, though specific services (e. g. , freight forwarding, warehousing, last-mile delivery) are not detailed in the supplied text. The available material is primarily website styling and does not include explicit product, service, or market details, so this description is conservative and based on the company name and the context of the provided site content.

📋 Description

• Provide the highest-level customer experience through processing air export shipments • Rate quotes and make decisions regarding vendors, invoice amounts, and profit margins • Create SOPs and assist with automation and efficiency improvements • Coordinate, execute, and track domestic and international shipments • Prioritize, schedule, and route shipments throughout the U.S., including spot bidding and GFM knowledge for government clients when applicable • Schedule and arrange pickups and deliveries • Book space with carriers • Negotiate rates with trucking companies, carriers, and cartage agents • Coordinate documentation between clients, vendors, forwarders, and brokers • Prepare shipments for turnover to tracking team members • Prepare client quotations • Track and trace freight, provide ETAs, and verify piece counts • Gather proofs of delivery and enter them into the operating system • Request and enter vendor costs and prepare shipments for invoicing within company policy timelines • Maintain accurate and updated TMS information, including tracking notes and service or vendor issues • Ensure industry and ICAT compliance requirements are met • Develop cost-saving solutions and improve margins • Collaborate with management and the team on short- and long-term goals • Build and maintain customer and vendor relationships • Join sales calls with key accounts • Handle vendor rate negotiations, discrepancies, and service issues • Serve as subject matter expert for operations questions • Participate in team meetings and contribute ideas for team growth and development • Lead through actions, communication, and mentoring • May work after-hours on call as determined by management • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree or equivalent experience • 2+ Years of transportation and/or freight forwarding experience specifically in air/ocean export • Working knowledge of spot quotes, LTL, TL, and expedited ground services • Knowledge of the NMFC and density rating • Hands-on ability with rating and routing freight • Understanding of major carriers, including those who serve Canada and Mexico • Proven track record of building relationships and gaining credibility with customers and vendors • Functional knowledge of international regulations and compliance procedures in air/ocean freight • Experience negotiating rates with trucking companies, carriers, and overseas partners • Knowledge of international and domestic geography, including countries and major cities • Intermediate skills with Microsoft Office products • Ability to plan and effectively set priorities for implementation • Proven analytic and problem-solving skills in a time-sensitive logistics environment • Ability to meet deadlines and demonstrate superior time management skills • Ability to multitask in a fast-paced work setting with strong attention to detail • Superior communication and listening skills • Ability to interact successfully across a variety of settings and work well with a broad and diverse workforce • Ability to work in a client-centric setting • Ability to be flexible as priorities shift • Consistent follow-up and follow-through • Highly motivated team player with an outgoing and positive work attitude • High level of personal integrity • Adaptive to ICAT’s core values • Must have clear, easy-to-understand oral communication ability • Ability to sit for prolonged periods • No travel requirement

🏖️ Benefits

• Flexible approach to work, due to clients’ needs and project support requirements