Associate Operations Specialist

🕒 July 31

🦀 Maryland – Remote

🦀 Maryland – Remote

💵 $70k - $75k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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ICF

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1969

🏥 Healthcare

📦 Logistics

📣 Marketing

💰 $30M Grant on 2021-03

Healthcare • Logistics • Marketing

ICF is a global consulting and technology services company that helps government and commercial clients tackle complex challenges. The firm provides expertise in areas such as Federal IT modernization, energy and utilities, public health, climate resilience, disaster management, and transportation. ICF leverages data and analytics, artificial intelligence, and cybersecurity to deliver innovative solutions. With a strong commitment to corporate citizenship and sustainability, ICF supports social programs and community development, aiming for a sustainable, low-emissions future. The company operates worldwide, with significant presence in Europe through its offices in Belgium, Spain, and the UK.

📋 Description

• Support the efficient and effective management of energy and environmental programs and projects • Identify opportunities for process improvements and share best practices across the team and organization • Collaborate with IT, Reporting, Marketing, and Customer Care teams • Conduct analyses to identify trends, issues, and opportunities for improvement • Support the evaluation, implementation, and verification of utility-sponsored energy efficiency projects • Assist with processing incoming project applications • Review project application forms and submittals for compliance with program policies and procedures • Assign project applications for further processing and review • Assist with customer and contractor inquiries • Coordinate quality control follow-up on project inspections and customer surveys

🎯 Requirements

• Bachelor’s degree in a relevant field or Associate’s degree with 2+ years of work experience • Strong time management, communication, and organization skills • Experience with Microsoft Office Suite, including Excel, Outlook, and PowerPoint • Demonstrated experience in Excel • Outstanding analytical, writing, and communication skills • Knowledge of utility markets, especially energy efficiency, demand response, and distributed energy resource programs and markets • Experience with Power BI or a similar data visualization tool preferred • Experience with SharePoint Lists and Power Automate preferred • Understanding of utility-sponsored energy efficiency programs and commercial building technologies • Ability to review project applications and ensure compliance with program policies and procedures • Experience collaborating with IT, Reporting, Marketing, and Customer Care teams • Ability to identify trends and opportunities for improvement through data analysis • Ability to handle customer and contractor inquiries and coordinate inspection and survey follow-ups

🏖️ Benefits

• Equal opportunity employer • Reasonable accommodations for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs • Confidential accommodation process • Full-time employment