Salesforce Technical Project Manager – Salesforce Digital Transformation Center

🔥 3 hours ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $119.3k - $202.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤓 Technical Project Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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ICF

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1969

🏥 Healthcare

📦 Logistics

📣 Marketing

💰 $30M Grant on 2021-03

Healthcare • Logistics • Marketing

ICF is a global consulting and technology services company that helps government and commercial clients tackle complex challenges. The firm provides expertise in areas such as Federal IT modernization, energy and utilities, public health, climate resilience, disaster management, and transportation. ICF leverages data and analytics, artificial intelligence, and cybersecurity to deliver innovative solutions. With a strong commitment to corporate citizenship and sustainability, ICF supports social programs and community development, aiming for a sustainable, low-emissions future. The company operates worldwide, with significant presence in Europe through its offices in Belgium, Spain, and the UK.

📋 Description

• Manage overall Salesforce Digital Transformation Center operations and service delivery • Manage Salesforce administrators, architects, and security specialists • Lead daily client status calls, team standups, tenant-customer calls, CIO reviews, and other operational meetings • Manage the DTC customer presales pipeline, including use-case qualification, requirements discovery, solution recommendations, and ROM estimates • Onboard new DTC customer project teams onto the Salesforce platform • Manage the release calendar and coordinate customer application deployments • Manage daily operations and maintenance support activities • Manage license inventory, allocations, and renewals • Manage platform ATO renewal assessments and mid-year changes • Co-lead technical design reviews with Salesforce architects • Write policy and procedure documentation and manage the DTC Governance Library • Improve DTC operations and toolsets and lead implementation of enhancements • Prepare and present monthly status reports covering team performance, deliverables, schedule, financials, and SLA attainment • Support ICF Salesforce Practice growth activities, including RFIs, RFPs, prototypes, and oral presentations • Lead client relationships and technical conversations with architects, tenant development teams, government program and contract staff, and executives

🎯 Requirements

• 5+ years of Project Management experience leading large complex IT projects and managing technical staff, with direct contract delivery responsibility • 3+ years of experience leading Salesforce projects and/or Centers of Excellence in a client-facing role • Active Salesforce Certified Administrator certification; Trailblazer profile link required in resume • 3+ years of experience as a Salesforce Consultant or Administrator performing declarative (no-code) development in a medium-to-large enterprise Salesforce environment • 3+ years of experience coordinating deployments and managing CI/CD pipelines using Salesforce and GitHub as source control • 1+ years of experience providing complex cost allocations, chargebacks, and reporting, including cloud consumption, licensing, and labor • Must be a U.S. citizen or Permanent Resident (Green Card holder) • Must be able to obtain and maintain a federal public trust or equivalent client-required background investigation • Must reside in the U.S., be authorized to work in the U.S., and perform all work in the U.S. • Advanced Administrator- and/or consultant-level Salesforce platform knowledge • Familiarity with core Salesforce capabilities, system and user administration, system integrations, and declarative configuration • Salesforce Consultant and/or Architect certifications preferred • 3 years of Salesforce consultation experience preferred • 2+ years supporting U.S. Government clients and familiarity with Salesforce Public Sector Solutions preferred • PMP Certification preferred • Experience with enterprise data governance, cloud-based data warehousing, and/or Salesforce Data 360 preferred • Basic understanding of Mulesoft capabilities and API-based integrations preferred • Familiarity with OmniStudio preferred • Basic understanding of Salesforce CRM licenses and provisioning preferred • Familiarity with Salesforce AppExchange utilities, Docusign, and Own preferred • Basic understanding of MFA/SSO, networking, and encryption preferred • Certifications necessary for practice expertise must be upheld and maintained • Ability to work core hours of 8 AM–6 PM EST and participate in the 24x7 on-call rotation

🏖️ Benefits

• Remote work in the U.S. with preference for East Coast candidates • 24x7 on-call rotation with occasional after-hours support for P1/P2 incidents and prescheduled deployments • Equal opportunity employment • Reasonable accommodations for disabilities, veterans, and sincerely held religious beliefs • Benefits information available under the Transparency in Coverage Act