ICF
5001 - 10000 employees
Founded 1969
☁️ SaaS
⚡ Energy
💰 $30M Grant on 2021-03
Consulting • SaaS • Energy
ICF is a global consulting and technology services company that helps government and commercial clients tackle complex challenges. The firm provides expertise in areas such as Federal IT modernization, energy and utilities, public health, climate resilience, disaster management, and transportation. ICF leverages data and analytics, artificial intelligence, and cybersecurity to deliver innovative solutions. With a strong commitment to corporate citizenship and sustainability, ICF supports social programs and community development, aiming for a sustainable, low-emissions future. The company operates worldwide, with significant presence in Europe through its offices in Belgium, Spain, and the UK.
Senior ServiceNow CSM, ITSM Developer
🕒 May 13
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ICF
5001 - 10000 employees
Founded 1969
☁️ SaaS
⚡ Energy
💰 $30M Grant on 2021-03
Consulting • SaaS • Energy
ICF is a global consulting and technology services company that helps government and commercial clients tackle complex challenges. The firm provides expertise in areas such as Federal IT modernization, energy and utilities, public health, climate resilience, disaster management, and transportation. ICF leverages data and analytics, artificial intelligence, and cybersecurity to deliver innovative solutions. With a strong commitment to corporate citizenship and sustainability, ICF supports social programs and community development, aiming for a sustainable, low-emissions future. The company operates worldwide, with significant presence in Europe through its offices in Belgium, Spain, and the UK.
📋 Description
• Work closely with Solutions Architects and Business Analysts to understand and document the business outcomes • Collaborate with cross-functional teams to implement ServiceNow solutions • Support data migration design and activities from legacy systems to ServiceNow • Assist architects and senior developers in the integration of ServiceNow with other systems • Create detailed documentation of configurations, customizations, and other technical decisions • Conduct thorough testing of ServiceNow configurations • Support end-user training to ensure a smooth adoption of the implemented solution • Troubleshoot and resolve technical issues related to ServiceNow implementations • Adhere to security best practices and ensure compliance requirements are met • Mentor Associate ServiceNow Developers
🎯 Requirements
• 6+ years of software development experience • 2+ years of experience implementing ServiceNow solutions • 1+ years of experience in CSM or ITSM • 2+ year experience troubleshooting and resolving technical issues related to ServiceNow implementations. • 1+ years of experience with Portal customization • 1+ years of experience scripting beyond basic ServiceNow scripts • 1+ years of experience in Agile Scrum • Active DHS or DoW government clearance • 1+ years of experience in App Engine • Certified in one or more additional mainline certifications
🏖️ Benefits
• Reasonable Accommodations are available • Health insurance • Flexible working hours • Professional development opportunities
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