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ICICI Bank

10,000+ employees

ICICI Bank is one of India’s leading private sector banks, offering a wide range of banking products and services to corporate, Small and Medium Enterprises (SME) and individual customers across the country. The Bank offers multi-channel touch points including branches, ATMs, mobile banking, internet banking, and phone banking.

📋 Description

• Develop and execute a national recruitment and outreach strategy to consistently meet enrollment goals across all ICCC cohorts. • Build and maintain strategic partnerships with chambers of commerce, CDFIs, financial institutions, economic development organizations, universities, business associations, and entrepreneurial support organizations. • Work in partnership with the Director of Alumni Affairs to oversee recruitment campaigns, marketing initiatives, referral partnerships, alumni engagement, and lead generation efforts. • Analyze recruitment performance data and continuously improve outreach strategies to maximize enrollment and participant quality. • Identify opportunities to expand ICCC into new markets, industries, and strategic partnerships. • Serve as the primary external representative for ICCC. • Cultivate and steward relationships with corporate funders, foundations, ecosystem partners, community organizations, faculty, and program supporters. • Partner closely with ICIC's Development team to support fundraising, grant proposals, reporting, and funder stewardship. • Represent ICCC at conferences, speaking engagements, partner meetings, and industry events. • Develop strategies to strengthen stakeholder engagement and increase ICCC's visibility and impact nationally. • Lead the faculty team in the successful delivery of all ICCC programming across multiple in-person and virtual markets. • Oversee program planning, logistics, participant communications, faculty engagement, curriculum implementation, and event execution. • Ensure a high-quality participant experience from recruitment through graduation and alumni engagement. • Monitor enrollment, attendance, retention, graduation, satisfaction, and program impact metrics. • Lead continuous improvement efforts of faculty that enhance participant engagement, operational efficiency, and overall program effectiveness. • Oversee the faculty in the ongoing management and evolution of the ICCC curriculum to ensure it remains relevant, practical, and responsive to entrepreneur needs. • Recruit, onboard, manage, and evaluate faculty, coaches, and subject matter experts. • Ensure consistency and quality across all program delivery markets. • Work with the faculty to identify opportunities to introduce new content, learning experiences, and alumni programming. • Lead, coach, and develop a team of professionals responsible for recruitment, outreach, program operations, participant engagement, and program delivery. • Establish clear goals, performance expectations, and accountability measures for the team. • Foster a collaborative, high-performing culture focused on continuous improvement and exceptional service. • Oversee hiring, onboarding, professional development, and performance management. • Manage the ICCC budget in partnership with ICIC Finance. • Utilize program data and participant feedback to inform strategic planning and organizational decision-making. • Collaborate across ICIC departments including Development, Marketing, Research, Alumni Affairs, and Finance. • Participate as a member of ICIC's leadership team, contributing to organizational strategy and cross-functional initiatives.

🎯 Requirements

• 7+ years of progressively responsible leadership experience in program management, business development, economic development, nonprofit management, entrepreneurship support, or workforce development. • Demonstrated success recruiting participants, customers, or members into programs or initiatives. • Proven ability to build strategic partnerships and manage high-level external relationships. • Exceptional communication and presentation skills. • Experience managing complex, multi-site programs with multiple stakeholders. • Strong project management and organizational skills with the ability to manage competing priorities. • Experience leading and developing high-performing teams. • Data-driven mindset with experience using metrics to improve performance. • Experience with CRM systems (Salesforce preferred) and project management platforms (Monday.com preferred).

🏖️ Benefits

• Three weeks of vacation per year to start, with an additional day added for each year of service up to 5 years • Thirteen days of paid holidays, half days on Fridays before long weekends, plus one floating holiday • Ten days of paid sick leave and two days paid personal leave each calendar year • Health, Dental, Vision Insurance (70% paid by ICIC) • 401(k) Retirement Plan with employer matching up to 4% after the first year of employment • Up to 16 weeks of paid Parental leave • Individual Professional Development benefit of $1000 each year

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