
10,000+ employees
Founded 1983
🏥 Healthcare
🔬 Science
🤝 B2B
💰 Seed on 1984-02
Healthcare • Science • B2B
IDEXX is a global veterinary diagnostics and services company that develops products and services to improve the health and well‑being of pets, livestock, and to protect public essentials such as clean drinking water. It provides diagnostic tests, laboratory services, point‑of‑care analyzers, and consultation/testing support for scientists, and also offers practice management and clinical software used by veterinary clinics and reference laboratories. IDEXX primarily serves professional and institutional customers (veterinary practices, labs, and agricultural/food/water safety users) with integrated products and services.
🔥 1 hour ago
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10,000+ employees
Founded 1983
🏥 Healthcare
🔬 Science
🤝 B2B
💰 Seed on 1984-02
Healthcare • Science • B2B
IDEXX is a global veterinary diagnostics and services company that develops products and services to improve the health and well‑being of pets, livestock, and to protect public essentials such as clean drinking water. It provides diagnostic tests, laboratory services, point‑of‑care analyzers, and consultation/testing support for scientists, and also offers practice management and clinical software used by veterinary clinics and reference laboratories. IDEXX primarily serves professional and institutional customers (veterinary practices, labs, and agricultural/food/water safety users) with integrated products and services.
• Deliver live phone consultations to veterinary customers regarding laboratory results, diagnostic testing, and treatment options • Guide clinicians on proper specimen handling techniques and help identify factors that may impact test accuracy • Advise on available IDEXX reference laboratory tests, including specimen requirements, clinical utility, and interpretation of results • Support customers with Point-of-Care diagnostics such as SNAP tests, VetTest, CatalystDX, LaserCyte, and ProCyte systems • Manage a consistent caseload while meeting turnaround time expectations and maintaining availability during scheduled hours • Maintain and grow clinical expertise through continuing education and current veterinary literature • Participate in regular consulting service meetings and broader IDEXX training or organizational sessions • Document all consultation interactions accurately within the CRM system • Maintain active board certification and applicable veterinary licensure
• DVM (or equivalent veterinary degree) with ACVIM (Small Animal Internal Medicine) board certification (DACVIM, SAIM) or equivalent • Active veterinary license (state or provincial, as applicable) • Strong clinical expertise in small animal internal medicine and diagnostic interpretation • Ability to communicate complex medical information clearly and effectively over the phone • Comfort working in a remote, technology-enabled environment with dedicated office space and high-speed internet • Commitment to maintaining Diplomate status and ongoing continuing education • Ability to manage multiple consultations and prioritize in a fast-paced environment • Fluency in English required; other language skills are a plus
• Health / Dental / Vision benefits starting day one • Opportunity for annual cash bonus • 5% matching 401k and employee stock purchase plan • Paid time off and continuing education allowance • Licensure and professional dues support • Additional benefits including pet insurance, mental health resources, volunteer paid days off, and foundation donation matching
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