Electrical Field Service Technician

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 12%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• No salary listed.

Apply Now

Customize resume + cover letter

Find Similar Remote Jobs

☆ Save☑️ Mark as applied❌ Hide

Report problem

Intermountain Electronics

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏭 Manufacturing

⚡ Energy

Manufacturing • Energy

Intermountain Electronics is a company that provides custom-engineered, packaged equipment to industrial markets. They specialize in designing, manufacturing, automating, and testing power distribution equipment specifically for OEM, mission-critical, oil & gas, and mining industries. With a strong focus on tailored solutions, Intermountain Electronics ensures reliable and efficient power distribution for their clients.

📋 Description

• Provide technical support and service at customer locations throughout the United States. • Perform deployment inspections, start-up, emergency service, preventative maintenance, warranty services, quality defect resolution, client punch lists, commissioning tasks, and on-site technical support. • Install, repair, and test field equipment according to customer/manufacturer specifications and company procedures. • Diagnose and repair electrical, mechanical, and controls equipment malfunctions and warranty repairs. • Use diagnostic tools to identify problems and implement repairs, including replacing components, repairing wiring, and troubleshooting software issues. • Perform assembly, modifications, and quality defect resolution on IE products and equipment. • Coordinate QA/QC issue resolution with IE plants, project managers, engineers, and quality teams. • Travel throughout the country and possibly overseas to support service areas. • Complete receiving inspections with regional managers, subcontractors, and customers. • Assess warranty claims and work with the Regional Manager regarding claim validity. • Perform preventative maintenance programs and generate new field service revenue. • Document work performed, problems, corrective steps, and parts used in professional service reports. • Respond promptly to client calls, emails, and texts. • Maintain and inspect IE tools, equipment, and vehicles; complete monthly tool inventories, bi-weekly vehicle inspections, and monthly expense reports. • Follow onsite safety regulations, PPE and lockout/tagout procedures, and promote safety standards. • Communicate with customers and internal teams to understand needs and provide timely solutions. • Explain problems, estimated repair times, and repair costs to customers. • Respond to customer inquiries and complaints and develop relationships with customers, commissioning agents, and general contractors. • Complete IE training and continued product, service, development, and safety training. • Mentor technicians and subcontractors requiring training on IE products and equipment. • Evaluate and approve subcontractor safety programs and ratings. • Maintain attendance, safe and clean work areas, and compliance with IE core values and safety programs.

🎯 Requirements

• Electrical/Mechanical/Commissioning or Assembly background with 3+ years' experience and at least three years of field experience; or equivalent combination of experience and education. • Must have 1-2 years of business and contracting experience in a similar job position with emphasis on supplier agreements with general or subcontractors. • Must be personable and able to develop professional relationships with subcontractors and customer onsite supervisors. • Ability to read, analyze, and interpret technical manuals, purchase orders, and project part specifications. • Ability to write reports, business correspondence, and procedure manuals. • Ability to effectively present information and respond to questions from managers, clients, customers, and the general public. • Ability to calculate voltage drop, cable runs, square footage, volume, Ohm's law, and battery run time. • Ability to work effectively with multiple customers and subcontractors and resolve customer issues. • Ability to solve practical problems with limited guidance and interpret instructions, diagrams, and schematics. • Strong PC skills; proficiency in MS Office Word, Excel, and MS Outlook. • Journeyman Electrician/HVAC/Commissioning Certification or License from any state, or Electrical Engineering or Technical Degree with similar field experience. • Must work a 40-hour week and overtime as needed; night or weekend emergency support may be required. • Must be willing and able to travel extensively, including overnight stays and extended assignments away from home. • Candidates must reside in the Mountain, Central, or Eastern Time Zones within the United States and preferably within one hour of a major commercial airport.

🏖️ Benefits

• Competitive salary • PTO (Paid Time Off) • Paid Holidays (10) • Medical and Dental Plans • Teladoc 24/7/365 Access to U.S. Board Certified doctors • Employee Assistance Program • Company Paid Life Insurance • Supplemental Vision, Life, STD & LTD Insurance • 401K- Company match up to 6% of base salary. • Health Savings Account (HSA) with available company match up to $2000 based on family size. • Paid Parental Leave • Relocation Package • Company Vehicle Use

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume