Field Service Technician

🔥 0 minutes ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Intermountain Electronics

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏭 Manufacturing

⚡ Energy

Manufacturing • Energy

Intermountain Electronics is a company that provides custom-engineered, packaged equipment to industrial markets. They specialize in designing, manufacturing, automating, and testing power distribution equipment specifically for OEM, mission-critical, oil & gas, and mining industries. With a strong focus on tailored solutions, Intermountain Electronics ensures reliable and efficient power distribution for their clients.

📋 Description

• Install, repair, and test field equipment according to customer/manufacturer specifications and company procedures • Diagnose and repair electrical, mechanical, and controls equipment malfunctions and warranty repairs • Use diagnostic tools to identify problems and repair faulty components, wiring, and software issues • Perform assembly, modifications, and quality defect resolution on IE products and equipment • Resolve QA/QC issues with IE plants, project managers, engineers, and quality teams • Travel occasionally throughout the country and possibly overseas • Complete receiving inspections with regional managers, subcontractors, and customers • Assess warranty claims and determine validity against codes, specifications, and requirements • Perform preventative maintenance on electrical/mechanical equipment • Generate professional service reports documenting problems, actions taken, and parts used • Respond promptly to client calls, emails, and texts • Maintain, inspect, and care for IE tools, equipment, and vehicles • Complete monthly tool inventories, bi-weekly vehicle inspections, and monthly expense reports • Follow onsite safety regulations, PPE requirements, lockout/tagout procedures, and safety standards • Communicate with customers and internal teams to understand needs and provide timely solutions • Respond to customer inquiries and complaints and resolve issues • Develop relationships with customers, commissioning agents, and general contractors • Complete IE training, development, product/service, and safety programs • Mentor and develop technicians or sub-vendors requiring training • Evaluate and approve subcontractor safety programs and ratings • Maintain punctual attendance, safe and clean work areas, and compliance with IE Core Values and Cardinal Safety Rules

🎯 Requirements

• Electrical/Mechanical/Commissioning or Assembly background with 3+ years' experience and at least three years of field experience; or equivalent combination of experience and education • 1-2 years of business and contracting experience in a similar job position • Experience with supplier agreements involving general or subcontractors • Ability to read, analyze, and interpret technical manuals, purchase orders, and project part specifications • Ability to write reports, business correspondence, and procedure manuals • Ability to effectively present information and respond to questions from managers, clients, customers, and the public • Ability to calculate voltage drop, cable runs, square footage, volume, Ohm's law, and battery runtime • Ability to work effectively with customers, subcontractors, and diverse personalities • Ability to solve practical problems with limited guidance • Ability to interpret instructions, diagrams, and schematics • Strong PC skills; proficiency in MS Office Word, Excel, and MS Outlook • Journeyman Electrician, HVAC, or Commissioning certification or license from any state; or Electrical Engineering or Technical Degree with similar field experience • Ability to work a 40-hour work week and overtime as needed • Willingness and ability to provide night or weekend emergency support • Must be based in or near Pittsburgh, Pennsylvania, or willing to relocate there • Must be within one hour commute to Pittsburgh International Airport (PIT) • Willingness and ability to travel extensively, including overnight stays and extended assignments away from home

🏖️ Benefits

• Competitive salary • PTO (Paid Time Off) • Paid Holidays (10) • Medical and Dental Plans • Teladoc 24/7/365 Access to U.S. Board Certified doctors • Employee Assistance Program • Company Paid Life Insurance • Supplemental Vision, Life, STD & LTD Insurance • 401K- Company match up to 6% of base salary • Health Savings Account (HSA) with available company match up to $2000 based on family size • Paid Parental Leave • Company Vehicle Use • Relocation Packages may be available if eligible • Work-life balance accommodations whenever possible