Customer and Community Marketing Manager

Job not on LinkedIn

🔥 6 minutes ago

🏛️ District of Columbia, Washington – Remote

🏛️ District of Columbia – Remote ☕ Washington – Remote

💵 $105k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👫 Community Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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IFS

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1983

🏗️ Construction

🏭 Manufacturing

📦 Logistics

💰 Secondary Market on 2022-03

Construction • Manufacturing • Logistics

IFS is an enterprise software company providing solutions for various industries, including aerospace and defense, construction and engineering, energy, utilities, and resources, manufacturing, services, and telecommunications. The company offers a wide range of software products, including enterprise asset management, field service management, enterprise resource planning, and solutions leveraging artificial intelligence such as IFS. ai. These solutions are designed to optimize asset lifecycle management, improve customer engagement, and enhance operational efficiencies. IFS Cloud provides a comprehensive platform for digital transformation, helping businesses to harness data and drive insights across their operations.

📋 Description

• Develop and execute customer and community advocacy programs that amplify success stories, proof points, and shared outcomes • Establish a framework to capture customer insights and success stories and create feedback loops with Product Marketing, Campaign, and Field teams • Develop initiatives that deepen relationships with customers and key collaborators across the IFS Copperleaf ecosystem • Partner with Customer Success, Product Marketing, and Sales teams to identify engagement opportunities that drive pipeline growth, adoption, and advocacy • Plan and deliver integrated campaigns highlighting customer success, ecosystem collaboration, and install-base expansion • Create case studies, success stories, videos, and solution spotlights • Collaborate with regional and field marketing teams to localize and activate community-led initiatives globally • Define and track KPIs including pipeline contribution, engagement levels, and advocacy metrics • Report program performance and insights to marketing and sales leadership and recommend strategy and investment optimizations • Use AI tools and marketing technologies to analyze performance, personalize engagement, and scale impact

🎯 Requirements

• 5+ years of experience in B2B marketing, preferably in enterprise software, SaaS, or asset management industries • Proven track record in customer marketing, having built and led advocacy, expansion, retention, and community programs • Strong understanding of enterprise buyer journeys and go-to-market motions in complex, enterprise sales cycles • Excellent communication, collaboration, and stakeholder management skills • Experience managing multiple projects across regions and functions • Comfortable working in a global, matrixed organization • Experience working with IFS or similar enterprise software ecosystems preferred • Familiarity with energy, utilities, transportation, or infrastructure sectors preferred • Expertise in content development, ABM, and digital campaign management preferred • Proficiency with CRM and marketing automation tools, such as Salesforce, HubSpot, and Marketo preferred • Candidates based in East Coast time zone preferred

🏖️ Benefits

• 10% bonus potential • Flexible paid time off, including sick and holiday • Medical, dental, & vision insurance • 401K with Company contribution • Flexible spending accounts • Life insurance and disability benefits • Tuition assistance • Community involvement and volunteering events • Flexible and hybrid work opportunities • Remote and in-office working balance