Senior Manager, CX Controller, Commercial Operations

🔥 22 hours ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $133k - $150k / year

⏰ Full Time

🟠 Senior

⛔️ Financial Controller

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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IFS

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1983

🏗️ Construction

🏭 Manufacturing

📦 Logistics

💰 Secondary Market on 2022-03

Construction • Manufacturing • Logistics

IFS is an enterprise software company providing solutions for various industries, including aerospace and defense, construction and engineering, energy, utilities, and resources, manufacturing, services, and telecommunications. The company offers a wide range of software products, including enterprise asset management, field service management, enterprise resource planning, and solutions leveraging artificial intelligence such as IFS. ai. These solutions are designed to optimize asset lifecycle management, improve customer engagement, and enhance operational efficiencies. IFS Cloud provides a comprehensive platform for digital transformation, helping businesses to harness data and drive insights across their operations.

📋 Description

• Review Statements of Work before execution for commercial soundness, including fee structures, milestones, payment terms, T&M caps, change orders, and termination clauses • Own project-level financial governance across the CX Services portfolio, including milestone billing, unbilled AR/WIP tracking, and reconciliation of actuals against contracted scope • Partner with Finance, FP&A, and Revenue Accounting on revenue recognition treatment • Conduct project-level P&L reviews, margin variance analysis, utilization and realization reviews, and root-cause analysis • Maintain the monthly financial close process for Consulting Delivery • Review non-standard SOW terms and escalate material commercial risks before signature • Track change orders and scope amendments against original contract baselines • Provide commercial input into pricing and deal structuring • Support pipeline-to-future-revenue forecasting and management • Own CX contribution to GRR/NRR performance, renewal risk forecasting, and red-account governance • Run commercial and financial elements of monthly and quarterly business reviews • Maintain CRM and Customer Success data integrity with Sales and RevOps • Support AI tool rollout where it drives measurable cost-to-serve reduction • Maintain health scoring and playbook adherence • Contribute to QBR and escalation frameworks with a financial/commercial lens

🎯 Requirements

• 8+ years in professional services finance, project controllership, or consulting operations, ideally within enterprise software or SaaS • Strong working knowledge of revenue recognition standards (ASC 606/IFRS 15) as applied to services engagements • Demonstrated ability to read and assess SOWs and commercial contract terms • Track record owning project-level P&L, milestone billing, and margin analysis at the engagement level • Comfortable defending numbers to Finance, FP&A, and SLT • Advanced proficiency with Excel, CRM systems, BI/analytics platforms, and AI-driven analysis tools • Bachelor's degree in Finance, Accounting, or Business required • CPA, CMA, or MBA a plus

🏖️ Benefits

• Flexible paid time off, including sick and holiday • Medical, dental, & vision insurance • 401K with Company contribution • Flexible spending accounts • Life insurance and disability benefits • Tuition assistance • Community involvement and volunteering events • Bonus