
1001 - 5000 employees
💼 Consulting
🤝 B2B
🏪 Marketplace
Consulting • B2B • Marketplace
Ignition CX is a B2B customer experience and contact centre services provider delivering omnichannel sales, customer care, service and support solutions that combine AI/ML-enabled technology with live agents. Operating contact centres in South Africa and the US, it provides digital marketplaces, omnichannel sales/conversion, post-sales support, and impact sourcing to help enterprise clients in sectors like telecommunications, retail/e‑commerce and financial services improve customer acquisition and loyalty.
🔥 2 minutes ago
🏈 Alabama, Idaho, +10 more states – Remote
💵 $10 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
🤑 Sales
👻 Ghost score 0%
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1001 - 5000 employees
💼 Consulting
🤝 B2B
🏪 Marketplace
Consulting • B2B • Marketplace
Ignition CX is a B2B customer experience and contact centre services provider delivering omnichannel sales, customer care, service and support solutions that combine AI/ML-enabled technology with live agents. Operating contact centres in South Africa and the US, it provides digital marketplaces, omnichannel sales/conversion, post-sales support, and impact sourcing to help enterprise clients in sectors like telecommunications, retail/e‑commerce and financial services improve customer acquisition and loyalty.
• Handle approximately 15–25 inbound calls per day relating to TV, internet, phone, and related services • Identify customer needs and recommend suitable products and solutions • Close sales using a consultative and customer-focused approach • Complete a paid four-week remote onboarding and sales certification programme • Participate in ongoing coaching and development with the Team Leader • Work a full-time 40-hour schedule in a performance-focused remote environment • Work four weekdays plus one weekend day after training • Ensure all shifts conclude by 8:00 PM EST
• Must currently reside in Alabama, Georgia, Idaho, Indiana, Kentucky, Louisiana, Mississippi, North Carolina, Pennsylvania, South Carolina, Tennessee, West Virginia, or Wyoming • Previous sales experience preferred but not required • Strong communication and interpersonal skills • Coachable and eager to learn • Comfortable handling objections and creating sales opportunities • Able to multitask using multiple computer applications • Basic to intermediate computer skills • Successfully complete required pre-employment screenings, including background and drug screening where applicable • Windows 11 computer • Minimum 8GB RAM • Reliable high-speed internet connection • USB headset • Quiet, professional workspace free from distractions • Must provide own equipment; company equipment is not provided
• Paid training • Uncapped commission • Medical, dental, and vision coverage • 401(k) with company match • Company-paid life and disability insurance • Employee Assistance Program (EAP) • Earned Wage Access • Paid time off • Fully remote work environment • Consistent scheduling • Weekly and monthly performance incentives • Sales contests and rewards • Ongoing coaching and development opportunities • Internal advancement opportunities • Earn commission while learning • Reasonable accommodations throughout the recruitment process for qualified individuals with disabilities
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