
10,000+ employees
Founded 1998
IGT Solutions is a next-gen customer experience (CX) company, defining and delivering AI-led transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing end-to-end CX journeys across Travel and High Growth Tech industries.
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10,000+ employees
Founded 1998
IGT Solutions is a next-gen customer experience (CX) company, defining and delivering AI-led transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing end-to-end CX journeys across Travel and High Growth Tech industries.
• Accurately enter information on incoming cases into computer system and generate work cards • Code cases in preparation for data entry • Make necessary changes to computer work cards to place cases on-hold, change dates, codes, etc. • Scanning of paperwork for each case for electronic storage • Look up previous paperwork in files as needed for case information or reworks • Utilize and operate case tracking software • Enter cases to be shipped via a shipping vendor into the appropriate system • Scan paperwork • All other duties as assigned
• High school diploma or GED equivalent • Must be able to read, write, speak and understand English • Data entry and computer skills • Ability to coordinate multiple tasks
• Paid, hands-on training
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