
5001 - 10000 employees
Founded 1998
🏥 Healthcare
💼 Consulting
🏭 Manufacturing
💰 $750M Post-IPO Debt on 2023-01
Healthcare • Consulting • Manufacturing
Illumina is a leading company in the genomics field, providing innovative technologies for the analysis of genetic variation and function. They offer a wide range of products and services, including sequencing platforms, microarray technology, library preparation kits, bioinformatics software, and comprehensive genomic solutions. Illumina's next-generation sequencing platforms are used for various research and clinical applications, such as cancer research, reproductive health, and genetic disease detection. The company is dedicated to improving human health by enabling researchers and clinicians to accelerate their genomic discoveries and applications, ultimately impacting precision medicine and life sciences globally.
🔥 12 hours ago
🏄 California – Remote
💵 $98.4k - $147.6k / year
⏰ Full Time
🟠 Senior
🦅 H1B Visa Sponsor
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5001 - 10000 employees
Founded 1998
🏥 Healthcare
💼 Consulting
🏭 Manufacturing
💰 $750M Post-IPO Debt on 2023-01
Healthcare • Consulting • Manufacturing
Illumina is a leading company in the genomics field, providing innovative technologies for the analysis of genetic variation and function. They offer a wide range of products and services, including sequencing platforms, microarray technology, library preparation kits, bioinformatics software, and comprehensive genomic solutions. Illumina's next-generation sequencing platforms are used for various research and clinical applications, such as cancer research, reproductive health, and genetic disease detection. The company is dedicated to improving human health by enabling researchers and clinicians to accelerate their genomic discoveries and applications, ultimately impacting precision medicine and life sciences globally.
• Support and train external clients in core technologies • Train and onboard commercial team members for effective scientific support • Perform light activities related to equipment inspection in a laboratory setting • Present technology and capabilities in large scientific meetings and conferences • Deliver technology presentations to potential clients • Support commercial teams and customers with technical knowledge and problem solving • Advise customers on study design, product selection and positioning, and competitor differentiation • Apply innovative solutions to technical and strategic barriers • Maintain in-depth knowledge of Illumina’s product portfolio and articulate its value proposition to diverse customer segments • Assess equipment and laboratory technical capabilities for technology transfer opportunities • Troubleshoot protocols in client laboratories • Train sales team members on messaging • Document technical inquiries in Salesforce
• Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience; or equivalent work experience • BS degree in the life sciences or related field; advanced degree preferred • 2-5 years customer support experience • At least 5 years laboratory experience, including technical troubleshooting • MS Office expertise • Experience in healthcare and pharmaceutical industries preferred • Experience training others preferred • Familiarity with CRM systems preferred • Ability to work in a fast-paced, team-oriented environment with strict deadlines • Strong communication skills and the ability to establish and maintain relationships • Demonstrated understanding and technical mastery of the needs of scientific customers and core laboratories, including successful technology applications and study designs • Molecular biology or biochemistry experience with nucleic acid or protein research techniques desired • Results-oriented with a drive to find solutions to problems • Self-motivated, disciplined self-starter with an ability to work independently • Ability to adapt to change and work effectively on various assignments • Good organizational and planning skills, strong attention to detail and accuracy • Strong learning agility with an ability to learn, understand, and communicate complex technical/medical terminology and maintain required technical expertise, including competitive product knowledge • Excellent presentation skills • Must not require visa sponsorship
• Variable cash programs (bonus or commission) • Equity for eligible roles • Access to genomics sequencing • Family planning benefits • Health, dental, and vision benefits • Retirement benefits • Paid time off • Employee Resource Groups offering career development experiences, cultural awareness, and social responsibility opportunities
Apply Now🔥 14 hours ago
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