Community Health Worker – Patient Engagement

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $23 - $28 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Imagine Pediatrics

WebsiteLinkedInAll Job Openings

51 - 200 employees

🧘 Wellness

👥 B2C

Healthcare • Wellness • B2C

Imagine Pediatrics is a healthcare provider focused on delivering specialized pediatric care. The company is dedicated to improving children's health through personalized medical attention, preventive care, and effective treatment options. With a team of experienced professionals, Imagine Pediatrics aims to create a supportive and welcoming environment for children and their families, emphasizing the importance of a healthy start for all individuals.

📋 Description

• Serve as a community-based, patient-facing resource, building relationships with patients and caregivers through direct, in-person re-engagement in assigned geographic areas • Provide hands-on support to patients and caregivers, including assisting with program re-enrollment, onboarding, and mobile app setup and utilization • Preform telephonic outreach to caregivers of attributed patients to re-engage children in care, support seamless onboarding, and re-engage those who missed their initial onboarding visit or have not utilized services post-onboarding • Educate patients and caregivers on Imagine Pediatric services and available community resources, ensuring they understand how to access care and support • Maintain and gather up-to-date knowledge of local community resources (e.g., social services, healthcare providers, SDOH supports) and connect families to appropriate services • Conduct community events and facility rounding to engage eligible patients, strengthen relationships, and support ongoing program participation • Partner with our Behavioral Health teams and local behavioral health providers to support safe patient discharge planning and ensure seamless connection to community-based resources and ongoing care. • Partner with caregivers, families, and facility staff to identify and address barriers to engagement and access to care and work with leadership on ensuring workflows exist to enable access to care • Collaborate closely with the Patient Engagement Team (Outreach & Enrollment), including Outreach Specialists and Registered Nurses, to support patient re-engagement goals • Support non-clinical care coordination efforts in the community, including assisting with connecting patients to primary care providers, facilitating pharmacy access and medication-related needs, providing basic discharge and follow-up support, addressing social determinants of health (SDOH) needs, and removing barriers to care and service access.

🎯 Requirements

• A valid driver’s license • A bachelor’s degree • Bilingual (Spanish), Medical Interpreter Certification preferred • Ability to travel frequently • 3+ years of experience in a healthcare setting (patient-facing hospital or facility role) • Ability to navigate ambiguity, think critically, take initiative, and stay organized • Ability to manage multiple tech platforms • Experience working in a patient-facing hospital or facility role • Experience working as part of an interdisciplinary team • National Community Health Worker Certification required

🏖️ Benefits

• Competitive medical, dental, and vision insurance • Healthcare and Dependent Care FSA; Company-funded HSA • 401(k) with 4% match, vested 100% from day one • Employer-paid short and long-term disability • Life insurance at 1x annual salary • 20 days PTO + 10 Company Holidays & 2 Floating Holidays • Paid new parent leave • Additional benefits to be detailed in offer