Patient Access Associate I – Central Scheduler

Job not on LinkedIn

🔥 2 minutes ago

⛰️ Colorado – Remote

⛰️ Colorado – Remote

💵 $19 - $25 / hour

⏱ Part Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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IMH

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2007

🏗️ Construction

📦 Logistics

🛡️ Insurance

Construction • Logistics • Insurance

IMH is the Groupe IMA entity providing end-to-end housing assistance and post-claim services across France. It operates 24/7 emergency call-taking and rapid-response interventions for home incidents (fires, water damage, electrical faults, locksmithing), offers remote damage expertise and cost estimation, and manages repair-in-kind through a national network of vetted contractors. IMH also runs digital platforms to support project estimation and paid home-service offerings, coordinates large-scale catastrophe responses, and connects insurers, beneficiaries and service providers via its accredited prestataire network.

📋 Description

• Schedule and pre-register patients for appointments, outpatient visits, procedures, and other department appointments • Complete administrative work associated with scheduling appointments • Transcribe external physician orders • Handle high call volumes for multiple locations and departments • Utilize multiple systems to perform scheduling functions • Provide patients with preparation and location information • Collect and enter patient data accurately • Validate patient insurance and explain benefits as needed • Answer, transfer, and conference multiple phone calls between parties • Mentor new hires as needed • Promote Intermountain Health’s mission, vision, and values and follow service behavior standards • Perform other assigned duties

🎯 Requirements

• High school diploma or equivalent OR 4 years of revenue cycle experience • Minimum of 2 years of revenue cycle experience and/or 2 years of contact center experience • Excellent computer skills and ability to self-resolve technical issues with minimal assistance • Basic medical insurance knowledge • Intermediate computer operating knowledge • Multi-channel phone experience • 30+ WPM typing speed • Active listening • Reading comprehension • Critical thinking • Active learning • Complex problem solving • Ability to handle high call volumes • Ability to communicate and understand spoken information quickly and accurately • Must reside outside California, Connecticut, Hawaii, Illinois, Massachusetts, Minnesota, New York, Pennsylvania, Rhode Island, Virginia, Vermont, and Washington • Video interview through Microsoft Teams required; potential onsite interviews and meetings • Ability to work remotely while meeting confidentiality, information security, schedule, conflict-of-interest, and equipment-use expectations

🏖️ Benefits

• Generous benefits package covering programs supporting physical, mental, and spiritual well-being • Wellness programs fostering healthy, happy, secure, connected, and engaged living • Company equipment for remote work (subject to policies and expectations)