Patient Service Representative, Connect Care

Job not on LinkedIn

🔥 14 hours ago

⛷️ Utah – Remote

⛷️ Utah – Remote

💵 $18 - $23 / hour

⏱ Part Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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IMH

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2007

🏗️ Construction

📦 Logistics

🛡️ Insurance

Construction • Logistics • Insurance

IMH is the Groupe IMA entity providing end-to-end housing assistance and post-claim services across France. It operates 24/7 emergency call-taking and rapid-response interventions for home incidents (fires, water damage, electrical faults, locksmithing), offers remote damage expertise and cost estimation, and manages repair-in-kind through a national network of vetted contractors. IMH also runs digital platforms to support project estimation and paid home-service offerings, coordinates large-scale catastrophe responses, and connects insurers, beneficiaries and service providers via its accredited prestataire network.

📋 Description

• Serve as the first connection between Intermountain and patients • Establish collaborative relationships with patients and fellow caregivers • Provide courteous and professional patient connections by phone, in person, and secure messaging • Identify and resolve patient intake and care needs • Document phone calls accurately and completely in the electronic medical record (EMR) • Schedule appointments for visits, procedures, diagnostic tests, referrals, and consultations • Register patients by confirming, entering, and updating demographic and guarantor data • Obtain insurance cards, identification forms, and required signatures • Verify insurance coordination of benefits and assist with pre-certification/prior authorization • Help patients complete regulatory and billing forms • Scan paperwork and educate patients about financial assistance • Request, receive, and process patient payments • Review role updates, dashboards, work queues, emails, and attend clinic/service line meetings

🎯 Requirements

• Six months of customer service experience involving interactions with customers • Demonstrated basic computer skills involving word processing and data entry • Professional manner and strong interpersonal and communication skills • Ability to work collaboratively with patients and fellow caregivers • Ability to protect patient privacy, confidentiality, and Protected Health Information (PHI) • High school diploma or GED preferred • One year of customer service experience involving in-person and phone interactions • Billing and collections experience • Computer literacy using electronic medical records (EMR) systems and other relevant software • Multilingual

🏖️ Benefits

• Flexible work options where approved and stated in the job posting • Benefits package covering programs supporting wellness, healthy living, security, connection, and engagement • Company equipment use for remote work