Physician, APP Solutions Center Specialist

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🔥 0 minutes ago

⛷️ Utah – Remote

⛷️ Utah – Remote

💵 $28 - $44 / hour

⏱ Part Time

🟡 Mid-level

🟠 Senior

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IMH

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2007

🤝 B2B

🏪 Marketplace

👥 B2C

B2B • Marketplace • B2C

IMH is the Groupe IMA entity providing end-to-end housing assistance and post-claim services across France. It operates 24/7 emergency call-taking and rapid-response interventions for home incidents (fires, water damage, electrical faults, locksmithing), offers remote damage expertise and cost estimation, and manages repair-in-kind through a national network of vetted contractors. IMH also runs digital platforms to support project estimation and paid home-service offerings, coordinates large-scale catastrophe responses, and connects insurers, beneficiaries and service providers via its accredited prestataire network.

📋 Description

• Assist Physician and APP caregivers with their specific inquiries, including receiving, prioritizing, and actively resolving Physician and APP caregiver requests to reach a final resolution. • Document steps to resolution within the case management system. • Partner with aligned Networks of Expertise (NOEs) in key functional areas. • Facilitate questions and concern resolution in an efficient and timely manner while adhering to department values, policies, and procedures.

🎯 Requirements

• Demonstrated progressive experience in a Human Resources, healthcare, or other customer service role. • Demonstrated computer and enterprise software proficiency including email, word processing, spreadsheets, presentations, and calendaring. • Bachelor’s degree obtained through an accredited institution and three (3) years of experience in Human Resources or five (5) years of work experience within a related field. • Knowledge of HRIS, database applications, talent management systems, and file scanning applications. • A working knowledge of the healthcare industry, roles, and terminology.

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development opportunities