Senior Director – Category Management, Purchased Services

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Logo of IMH

IMH

501 - 1000 employees

Founded 2007

🤝 B2B

🏪 Marketplace

👥 B2C

B2B • Marketplace • B2C

IMH is the Groupe IMA entity providing end-to-end housing assistance and post-claim services across France. It operates 24/7 emergency call-taking and rapid-response interventions for home incidents (fires, water damage, electrical faults, locksmithing), offers remote damage expertise and cost estimation, and manages repair-in-kind through a national network of vetted contractors. IMH also runs digital platforms to support project estimation and paid home-service offerings, coordinates large-scale catastrophe responses, and connects insurers, beneficiaries and service providers via its accredited prestataire network.

📋 Description

• leads a team of engaged caregivers to provide the best possible experience for our customer and supplier stakeholders • responsible for the IT, Capital, ESS and Purchased Services Category Management team • own the strategic relationship with the GPO partner with span of control of roughly 20-40 caregivers • manage, support and maintain final decision rights on contracting deliverables, deadlines, and contract terms and conditions while ensuring customer satisfaction • interpret and analyze data to develop strategies and tactics to influence suppliers • initiate continuous quality improvement by evaluating and enhancing the operations of the division • have end-to-end project management capabilities for high-visibility projects • responsible for accuracy and completeness of internal and external communications • present industry information clearly and effectively • maintain a high-performance work environment with Human Resources • travel as required and participate in organization programs and events which are valuable to organization growth

🎯 Requirements

• Bachelor's degree in business or related field is required • Prior Purchased Services experience • Experience leading large-scale procurement teams (3-5 years of managing 10+ employees including managing of people managers) • Proficient capability with GPO operations, integration, and collaboration • Mastery of procurement multiple functions (Category Management, GPO relations, Contracting, Purchasing, Sourcing) • Mastery of operationalizing and coaching large teams, establishing operating model structures, standardizing processes, facilitating transformational change management • Proven talent to lead a team of professionals to effectively achieve the organization’s goals and objectives • Superior proven analytical, problem solving, interpersonal, and communication skills required • Proven decision-making, communication, and leadership skills • Ability and drive work towards best in class processes to deliver significant financial, quality, and service results • Demonstrated negotiation, customer service, and collaboration skills • Capability in motivating a team, public speaking, leveraging data, and adoption of technology.

🏖️ Benefits

• medical, dental, and vision coverage • Healthy Living program • financial incentives • digital tools • tobacco cessation classes • counseling • paid time off • financial wellness tools • retirement planning • sign-on and/or relocation bonus when applicable

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