Revenue Cycle Managed Services – Adjustments and Credit Supervisor

🔥 12 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Impact Advisors

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2007

💼 Consulting

🏥 Healthcare

🤖 Artificial Intelligence

Consulting • Healthcare • Artificial Intelligence

Impact Advisors is a healthcare-focused consulting firm that delivers tech-enabled performance improvement services to health systems, hospitals, and health plans. They provide strategy and operational consulting across clinical, financial, and technical domains—including revenue cycle, workforce and supply chain optimization, clinical quality improvement, EHR/ERP implementations, IT modernization, cybersecurity, and data & AI—aimed at measurable, sustainable value and capability transfer to client teams. Impact Advisors emphasizes collaborative implementation, measurable ROI, and long-term sustainability of improvements.

📋 Description

• Oversee daily work queues for credit balances, overpayments, contractual adjustments, write-offs, refunds, and account corrections • Review and approve adjustment and refund requests according to authority levels, documentation standards, and internal controls • Ensure accurate posting of contractual and administrative adjustments, refunds, takebacks, recoupments, and related account activity • Monitor accounts receivable and credit balance aging to identify trends and reduce unresolved balances • Research and resolve complex or escalated account discrepancies • Maintain compliance with HIPAA, CMS guidance, payer contracts, state refund requirements, audit standards, and organizational policies • Prepare and review productivity, quality, aging, refund, adjustment, and reconciliation reports • Conduct quality audits of adjustments, refund determinations, documentation, and account notes • Partner with billing, denials, coding, collections, cash posting, finance, and compliance teams • Support month-end close through timely reconciliation, reporting, and communication of unresolved items • Review complex claims requiring supervisor intervention, including California-specific regulatory matters • Lead, coach, train, and evaluate 10-15 AR representatives across US and nearshore locations • Conduct 1:1 meetings, team huddles, and performance discussions • Assist with onboarding, workflow training, and competency development • Support disciplinary action or escalation as needed • Collaborate with AR Managers, Directors, and Client Delivery leadership on payer issues, process improvements, and client outcomes • Participate in leadership or operational meetings as needed

🎯 Requirements

• High school diploma or equivalent required • Associate or bachelor’s degree in healthcare administration, business, finance, accounting, or a related field preferred • Minimum of three years of healthcare revenue cycle, patient accounting, billing, payment posting, adjustments, refunds, or credit balance experience required • At least 1-2 years of supervisor or AR team lead experience • Working knowledge of insurance reimbursement, Explanation of Benefits, Electronic Remittance Advice, contractual adjustments, overpayments, refunds, and accounts receivable processes • Experience using practice management systems, patient accounting systems, electronic health records, payer portals, and Microsoft Office applications • Ability to interpret payer requirements, internal policies, account history, remittance documentation, and financial reports • Strong understanding of revenue cycle processes, billing workflows, and payer behavior • Proficiency with EHR and billing systems (Epic preferred), Microsoft Excel, and workflow reporting tools • Excellent communication, time management, and organizational skills • Ability to travel to Mexico to support training and onboarding • Hands-on AR experience with California payers and billing standards preferred • Experience supporting large, multi-facility health systems preferred • Bilingual (English/Spanish) preferred • Experience in complex denial management environments preferred • Located in California or Texas preferred

🏖️ Benefits

• Annual performance bonus may be available for salaried positions • Additional benefits and perks may be available depending on the position and employment terms • Caring, fun, honest, and autonomous work environment • Diversity and inclusion • Employees feel valued and empowered