Business Partner, Customer Success

🔥 0 minutes ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

💵 $85k - $95k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

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Impellam Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🎯 Recruiter

🤝 B2B

Recruitment • B2B

Impellam Group is a global workforce solutions and recruitment company that provides managed service provider (MSP) and contingent workforce management, recruitment process outsourcing (RPO), services procurement/statement-of-work support, talent advisory, direct sourcing, training and deployment services. The company focuses on delivering mission-critical STEM and specialist talent to help enterprises future-proof their workforce, emphasizes ESG and social impact, and is recognized as an industry leader in contingent workforce and services procurement.

📋 Description

• Protect, grow, and defend the account by identifying opportunities to increase spend, monetization, program adoption, and overall account value • Proactively hunt for new opportunities within the account, including new departments, hiring managers, labor categories, service lines, and areas of unmanaged or under-penetrated spend • Build and maintain trusted relationships with senior and executive client leaders • Act as a proactive Business Partner to the client’s Customer Success, HR, Procurement, and Hiring Manager stakeholders • Develop and maintain business relationships with key client stakeholders and hiring managers • Support delivery of relevant corporate, client, and team communications

🎯 Requirements

• Minimum of 3 years of experience in a Managed Service Program or Staffing management environment • Knowledge of Staffing Industry, Managed Service Provider (MSP), Vendor Management Systems (VMS), Procurement, Statement of Work (SOW), Human Resources (HR) • Effective communication, presentation, time management, organization, and planning techniques • Experienced with Business Intelligence tools and driving decisions using analytics • Proficient in MS Excel and MS PowerPoint • Experience with modern sales technology and CRM platforms, including Salesforce or Microsoft Dynamics

🏖️ Benefits

• Competitive salary • Opportunities for professional development • Positive workplace culture • Collaboration and respect for diversity