Client Services Manager

Job not on LinkedIn

🕒 April 16

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Improve Digital

WebsiteLinkedInAll Job Openings

51 - 200 employees

💰 Series A on 2011-01

Our proprietary advertising platform provides first-class solutions that automate the purchase & sale of digital advertising for all industry players.

📋 Description

• The Client Services Manager is a key strategic partner responsible for driving client retention, revenue growth, and overall satisfaction across high-priority accounts. • Acting as the primary advocate for clients, this individual collaborates closely with Sales Directors, Trading, Analytics, and Strategy teams to deliver best-in-class digital advertising solutions. • You excel at navigating cross-functional teams, anticipate client needs, and thrive in a fast-paced, results-oriented environment. • Lead quarterly business reviews (QBRs), strategy sessions, and educational workshops to foster long-term partnerships. • Analyze performance metrics and provide actionable insights to optimize campaign outcomes. • Identify new revenue opportunities, including upselling additional services and expanding product adoption. • Partner with internal stakeholders across Sales, Trading, Analytics, Product, and Marketing to ensure seamless service delivery.

🎯 Requirements

• 1-4 years of experience in client services, account management, or media planning within an adtech, programmatic, or digital marketing environment. • Understanding of DSPs, SSPs, audience targeting, and data-driven advertising strategies. • Experience managing a portfolio of enterprise clients or a book of business. • Ability to translate data into actionable insights and communicate performance results to both technical and non-technical stakeholders. • Proven success in upselling and revenue growth, with experience presenting to senior-level executives. • Strong organizational skills, with the ability to manage multiple accounts, projects, and deadlines simultaneously. • Excellent communication and presentation skills, with a client-first mindset. • Proficiency in Google Suite, Microsoft Office (Excel, PowerPoint), and project management tools (e.g., Asana, Monday.com, Jira). • Experience leading and mentoring junior team members. • A proactive, solution-oriented attitude with a passion for digital innovation.

🏖️ Benefits

• A competitive compensation package with a strong commission structure. • Flexible working options, including a hybrid model from our New York office. • Comprehensive benefits, including 401(k) contributions and health insurance. • Opportunities for growth in a fast-paced, global company recognized for its innovation in digital media. • 24 vacation days. • 2 days volunteering leave. • Team lunches from Uber eats covered up to $25 per office day!