ServiceNow Architect

🕒 August 25

🇺🇸 United States – Remote

💵 $170k - $200k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🔧 ServiceNow

👻 Ghost score 6%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Improvix Technologies

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2012

🏛️ Government

🔒 Cybersecurity

💼 Consulting

Government • Cybersecurity • Consulting

Improvix Technologies is an IT services and consulting company that partners with U. S. federal agencies to deliver mission-aligned solutions using emerging technologies. It focuses on four core capability areas — Data & AI, Application Services, Cloud & Infrastructure, and Cybersecurity — and emphasizes measurable mission value, regulatory compliance, and innovation through its IPX CREATE lab. The company positions itself as a trusted national security partner, offering services such as software development, data engineering and analytics, cloud adoption and management, DevSecOps, enterprise monitoring, and security engineering.

📋 Description

• Architect and implement ServiceNow platform solutions across ITSM, ITOM, HAM, SAM, HR, SPM, GRC, Security (ServiceNow Vault), Automation Engine, and CMDB • Design, develop, and deploy custom ServiceNow applications tailored to federal requirements • Integrate AI-driven solutions into ServiceNow modules to improve automation, predictive analysis, and decision-making • Develop and maintain integrations with enterprise systems using APIs, web services, and middleware technologies • Oversee Windows Server implementation, upgrades, and integrations • Lead workshops and technical discussions with stakeholders to define platform requirements • Align ServiceNow solutions with organizational goals • Collaborate with developers, administrators, and stakeholders to deliver optimized ServiceNow capabilities • Ensure platform compliance with federal security and operational standards, including NIST and FISMA • Provide technical mentorship to junior team members and ensure architecture and development best practices

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field • 7+ years of combined hands-on ServiceNow experience • At least 2 years of ServiceNow Architect experience, including platform architecture and enterprise module implementation • Proven expertise in deploying ITSM applications and experience in at least one other module such as ITOM, HAM, SAM, SPM, HR, Security (Vault), GRC, Automation Engine, or CMDB • Experience completing release cycle management, leading code reviews, environment management, update set deployment, security best practices, release documentation during Agile Sprint cycles, and dependency tracking • 5+ years of experience as a ServiceNow developer • Strong experience with ITSM Catalog, process flow automation, custom application development, cross-scope solutioning, portal development, JavaScript, ServiceNow scripting objects, and security controls • Familiarity with federal standards and requirements, including compliance frameworks • Active Secret Clearance • CSA (Certified System Administrator), CAD (Certified Application Developer), and at least one CIS (Certified Implementation Specialist) certification • Understanding of AI/ML technologies and their application within ServiceNow preferred • Experience with REST/SOAP APIs, MID Server configuration, and Integration Hub preferred • Familiarity with DevOps principles and integration into ServiceNow preferred • U.S. citizenship may be required for certain positions; some roles may require the ability to obtain and maintain a U.S. government security clearance

🏖️ Benefits

• Competitive compensation and performance-based incentives • 401(k) with company match • Three weeks of paid annual leave that increases with tenure • Comprehensive medical, dental, and vision insurance • Life insurance and disability coverage • Transit and commuting benefits • Professional development and paid training opportunities • Collaborative, mission-focused environment