ServiceNow Architect

🔥 1 minute ago

🏛️ District of Columbia, Washington – Remote

🏛️ District of Columbia – Remote ☕ Washington – Remote

💵 $160k - $180k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 ServiceNow

👻 Ghost score 6%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Improvix Technologies

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2012

🏛️ Government

🔒 Cybersecurity

💼 Consulting

Government • Cybersecurity • Consulting

Improvix Technologies is an IT services and consulting company that partners with U. S. federal agencies to deliver mission-aligned solutions using emerging technologies. It focuses on four core capability areas — Data & AI, Application Services, Cloud & Infrastructure, and Cybersecurity — and emphasizes measurable mission value, regulatory compliance, and innovation through its IPX CREATE lab. The company positions itself as a trusted national security partner, offering services such as software development, data engineering and analytics, cloud adoption and management, DevSecOps, enterprise monitoring, and security engineering.

📋 Description

• Design and lead the architecture, implementation, and optimization of enterprise ServiceNow platforms • Translate business goals into scalable, maintainable, and secure solutions • Analyze requirements and review business requirements for technical clarity and feasibility • Lead stakeholder workshops and technical design discussions • Identify risks, dependencies, and design gaps during development • Design, develop, and deploy custom ServiceNow applications and cross-scope solutions • Architect integrations with enterprise and third-party systems using REST/SOAP, IntegrationHub, MID Servers, and middleware • Build advanced Service Catalog items and Flow Designer automations • Improve and optimize core ITSM modules • Integrate AI-driven capabilities for automation, predictive analysis, and decision-making • Manage data, workflows, and platform performance • Own release management, including planning, environment management, update set deployment, runbooks, and documentation • Lead code reviews and oversee testing, deployment, and platform improvement • Execute and oversee unit, integration, and regression testing • Ensure compliance, governance, solution quality, and technical design records • Mentor developers, administrators, and functional team members • Lead technical design discussions with clients and communicate solutions to technical and non-technical audiences • Collaborate with federal stakeholders on modernization goals, compliance standards, and security frameworks • Monitor ServiceNow releases and recommend enhancements • Support Windows Server implementation, upgrades, and integrations

🎯 Requirements

• Active Secret clearance required • Experienced ServiceNow Architect • Experience designing enterprise-level ServiceNow solutions • Ability to architect solutions across ITSM, ITOM, HAM, SAM, HRSD, SPM, GRC, SecOps, ServiceNow Vault, Automation Engine, and CMDB • Experience with custom applications and cross-scope solutions in ServiceNow • Experience with REST/SOAP web services, IntegrationHub, MID Servers, and middleware technologies • Experience with Service Catalog items, catalog client scripts, UI policies, and Flow Designer automations • Knowledge of Incident, Problem, Change, Request, and Knowledge Management modules • Experience integrating AI-driven capabilities into ServiceNow • Knowledge of release management, environment management, update set deployment, runbooks, and Agile sprint cycles • Experience with unit, integration, and regression testing • Experience with ServiceNow architecture, scripting, DevOps approaches, and platform best practices • Knowledge of NIST and FISMA compliance and security frameworks • Ability to support Windows Server implementation, upgrades, and integrations • U.S. citizenship may be required for certain positions; some roles may require ability to obtain and maintain a U.S. government security clearance

🏖️ Benefits

• Competitive compensation and performance-based incentives • 401(k) with company match • Three weeks of paid annual leave that increases with tenure • Comprehensive medical, dental, and vision insurance • Life insurance and disability coverage • Transit and commuting benefits • Professional development and paid training opportunities