Marketing & Communications Program Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $100k - $130.9k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

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Included Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

☁️ SaaS

👥 HR Tech

Healthcare • SaaS • HR Tech

Included Health is a healthcare technology company that delivers personalized, employer- and health-plan-focused primary, urgent, and behavioral health care through a single app and a network of virtual and in-person services. It blends AI-driven tools and human care teams to provide 24/7 care coordination, billing and claims advocacy, second opinions from leading specialists, and mental-health support, with the goal of lowering employer healthcare costs and improving member experience and inclusivity.

📋 Description

• Own and operate the marcomm team's intake process for new project requests across corporate marketing, client marketing, brand, and content • Reinforce Growth team's operating rhythms and reporting structures, including prioritization reviews, sprint-style planning, and status syncs • Develop and manage integrated project plans, timelines, and delivery schedules in Asana • Produce structured status reporting for marketing leadership • Facilitate coordination across Corporate Communications, Client Marketing, Creative, and Content • Identify risks, resource conflicts, and scope creep; escalate with recommended resolutions • Maintain a shared view of the team's portfolio and support program-level prioritization decisions • Develop scalable standard operating procedures and workflow documentation • Partner with senior marketers on campaign and initiative scoping • Drive adoption of Asana and shared project management practices • Lead technology transformation initiatives for the marcomm team in partnership with Growth and Tech counterparts • Partner with marcomm leadership to foster team culture, engagement, continuous learning, and professional growth

🎯 Requirements

• 3–5 years of experience in program management, marketing operations, or a traffic/production coordination role, ideally within an in-house marketing team or agency environment • Demonstrated experience building or improving intake and workflow systems in a fast-moving, matrixed organization • Proficiency with Asana or a comparable project management platform; comfort configuring projects, templates, and dashboards to support team-wide visibility • Strong organizational skills and a systems-oriented mindset • Excellent written and verbal communication skills, with the ability to synthesize complex workstreams into clear, executive-ready status updates • Experience facilitating cross-functional coordination across multiple teams and stakeholders simultaneously • Ability to manage competing priorities, ask clarifying questions, and push back constructively when scope or timelines are unclear • Comfort operating in an environment undergoing process and tooling transformation • Preferred: Experience supporting B2B or enterprise marketing teams, with exposure to demand generation, client marketing, or content marketing workflows • Preferred: Familiarity with healthcare, tech, or highly regulated industries • Preferred: PMP, PMI-ACP, or equivalent project management certification

🏖️ Benefits

• Remote-first culture • 401(k) savings plan through Fidelity • Comprehensive medical, vision, and dental coverage through multiple medical plan options, including disability insurance • Paid Time Off ("PTO") and Discretionary Time Off (“DTO") • 12 weeks of 100% Paid Parental leave • Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies • Work-From-Home reimbursement to support team collaboration home office work